We do not have a jazz.log file
Under our c:\jazz\server directory for RTC 2.0.0.2 we do not have a directory named logs and we do not have a jazz.log file for RTC to report errors. has this moved?
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7 answers
Under our c:\jazz\server directory for RTC 2.0.0.2 we do not have a directory named logs and we do not have a jazz.log file for RTC to report errors. has this moved? We have found this file under C:\Windows\System32\tomcat\logs on our RTC server. It may be slightly different for your RTC installation. |
Also, if you were using WAS, it has to be under WAS/AppServer folder
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Also, if you were using WAS, it has to be under WAS/AppServer folder Thank you both.... Very Helpful. |
Ralph Schoon (63.3k●3●36●46)
| answered Mar 12 '10, 5:16 a.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER
Form a customers experience the log file is not in their server\logs if Tomcat runs as service. I think that it is confusing and unexpected but haven't looked into if that could be changed with an option.
Ralph Under our c:\jazz\server directory for RTC 2.0.0.2 we do not have a directory named logs and we do not have a jazz.log file for RTC to report errors. has this moved? We have found this file under C:\Windows\System32\tomcat\logs on our RTC server. It may be slightly different for your RTC installation. |
Form a customers experience the log file is not in their server\logs if Tomcat runs as service. I think that it is confusing and unexpected but haven't looked into if that could be changed with an option. Under our c:\jazz\server directory for RTC 2.0.0.2 we do not have a directory named logs and we do not have a jazz.log file for RTC to report errors. has this moved? We have found this file under C:\Windows\System32\tomcat\logs on our RTC server. It may be slightly different for your RTC installation. Yes, We run Tomcat as a service.. WE were working with IBM Support and they had requested us to send in the jazz.log file. I will forward that information on to the support representative. Thank you |
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We had the BIRT plug-Ins to use the report Designer wtihin RTC 2.0.0.0. We have recently upgraded the clients and are having problems wtih RTC 2.0.0.2 . Based on the similar instructions posted here: https://jazz.net/wiki/bin/view/Main/ReportsCreatingANewReport20
We cannot import a local copy of the necessary BIRT, WTP , DTP, etc.... Also Basd on the above instructions you should be able to use the Ganymede site , but we are unable to do so. We receive an error below: Anyone else experience this? Network connection problems encountered during search. Unable to access "http://download.eclipse.org/releases/ganymede/". Unable to access site: "http://download.eclipse.org/releases/ganymede/" Server returned HTTP response code: "302 Found" for URL: http://download.eclipse.org/releases/ganymede/. Unable to access site: "http://download.eclipse.org/releases/ganymede/" Server returned HTTP response code: "302 Found" for URL: http://download.eclipse.org/releases/ganymede/. |
On 3/12/2010 12:08 PM, bluejelly wrote:
We had the BIRT plug-Ins to use the report Designer wtihin RTC I haven't tried the update side URLs lately, but the wiki page that you mention provides download links for all of the necessary packages. If you download them, and then unzip them into the %RTC_CLIENT%\jazz\client\eclipse\dropins folder (one subfolder for each of the zip files), then restart your client, they should be picked up. james RTC Reports Team Lead |
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