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question asked: Feb 12 '10, 4:01 p.m.
question was seen: 4,889 times
last updated: Feb 12 '10, 4:01 p.m.

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RTC 2.0.0.2 web slow on view defects after CMVS import

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Chris Chinchiolo (86●2●18●16) | asked Feb 12 '10, 4:01 p.m.
I have an issue with only the web when selecting a defect that was imported into RTC from CMVC. Tasks are instant but the web takes about 2 min to load. This also seems like the console (Windows 2003 server) CPU spikes at the same time.

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Kevin Ramer (4.5k●9●186●201) | answered Feb 14 '10, 12:03 p.m.
Hey, Chris:

Are you using the SDWB CMVC Connector ? Have you looked at the synchronization status ?

If you are using the SDWB connector it might be good to ask those folks too...

Kevin.

I have an issue with only the web when selecting a defect that was imported into RTC from CMVC. Tasks are instant but the web takes about 2 min to load. This also seems like the console (Windows 2003 server) CPU spikes at the same time.
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Geoffrey Clemm (30.1k●3●30●35) | answered Feb 14 '10, 1:38 p.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER
I doubt this is related to any synchronization overhead, because item
synchronization runs as an independent process, and wouldn't affect the
time it takes to load a work item into the Web UI.

Cheers,
Geoff

yzwkzfn wrote:
Hey, Chris:

Are you using the SDWB CMVC Connector ? Have you looked at the
synchronization status ?

If you are using the SDWB connector it might be good to ask those
folks too...

Kevin.

chinchiowrote:
I have an issue with only the web when selecting a defect that was
imported into RTC from CMVC. Tasks are instant but the web takes
about 2 min to load. This also seems like the console (Windows 2003
server) CPU spikes at the same time.

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