Jabber integration
Hello!
My team's been having trouble using our existing Jabber server with TeamConcert. We're ostensibly able to connect fine, but it seems almost non-deterministic as to whether our team members show up as connected (green dot) or not. And if we then try to send messages to other green dots, they never get them -- though no error messages pop up. This is bi-directional -- Person A and Person B can keep sending each other messages with no errors, but neither receive messages from the other.
Further, a coworker using an external Jabber client (Pandion) was able to send me messages and those appeared in TeamConcert fine.
Wondering if anyone had to do anything special to integrate TeamConcert with Jabber, or if the Jabber client simply isn't finished yet (before we put our Jabber admin to too much further trouble).
Thanks!
Jim
My team's been having trouble using our existing Jabber server with TeamConcert. We're ostensibly able to connect fine, but it seems almost non-deterministic as to whether our team members show up as connected (green dot) or not. And if we then try to send messages to other green dots, they never get them -- though no error messages pop up. This is bi-directional -- Person A and Person B can keep sending each other messages with no errors, but neither receive messages from the other.
Further, a coworker using an external Jabber client (Pandion) was able to send me messages and those appeared in TeamConcert fine.
Wondering if anyone had to do anything special to integrate TeamConcert with Jabber, or if the Jabber client simply isn't finished yet (before we put our Jabber admin to too much further trouble).
Thanks!
Jim
6 answers
steinberger schrieb:
Hi,
It might be the case your existing Jabber server has some security
restrictions which cause problems here. Could you tell which settings
have been customized from their defaults?
Cheers,
Tobias
Jazz Coverage, Collaboration, Agile Planning
Hello!
My team's been having trouble using our existing Jabber server with
TeamConcert. We're ostensibly able to connect fine, but it seems
almost non-deterministic as to whether our team members show up as
connected (green dot) or not. And if we then try to send messages to
other green dots, they never get them -- though no error messages pop
up. This is bi-directional -- Person A and Person B can keep sending
each other messages with no errors, but neither receive messages from
the other.
Further, a coworker using an external Jabber client (Pandion) was able
to send me messages and those appeared in TeamConcert fine.
Wondering if anyone had to do anything special to integrate
TeamConcert with Jabber, or if the Jabber client simply isn't
finished yet (before we put our Jabber admin to too much further
trouble).
Thanks!
Jim
Hi,
It might be the case your existing Jabber server has some security
restrictions which cause problems here. Could you tell which settings
have been customized from their defaults?
Cheers,
Tobias
Jazz Coverage, Collaboration, Agile Planning
Well, we have exactly the same problem steinberger
Using TeamConcert 1.0 M5 and OpenFire 3.4.5.
PC1 / Windows XP Pro :
* hosting OpenFire 3.4.5 (default installation)
* TeamConcert 1.0 M5
* hosting Jazz server on a virtual machine( RedHat4 )
PC2 / Windows XP Pro :
* TeamConcert 1.0 M5
We have trouble to see each other, and when we can see each other, messages sent by one are not received by the other.
File transfer, using jabber protocol, works perfectly. When we change status, sometimes the other sees the new one, sometimes not, but in openfire administration website, status is correct and immediately change.
It's really random ! Is it a "cache" problem ?
Can anyone give us some advice ?
Sbastien
Alcatel-Lucent, R&D Effectivness
Using TeamConcert 1.0 M5 and OpenFire 3.4.5.
PC1 / Windows XP Pro :
* hosting OpenFire 3.4.5 (default installation)
* TeamConcert 1.0 M5
* hosting Jazz server on a virtual machine( RedHat4 )
PC2 / Windows XP Pro :
* TeamConcert 1.0 M5
We have trouble to see each other, and when we can see each other, messages sent by one are not received by the other.
File transfer, using jabber protocol, works perfectly. When we change status, sometimes the other sees the new one, sometimes not, but in openfire administration website, status is correct and immediately change.
It's really random ! Is it a "cache" problem ?
Can anyone give us some advice ?
Sbastien
Alcatel-Lucent, R&D Effectivness
sebastien.etter schrieb:
I've created bug
https://jazz.net/jazz/resource/itemName/com.ibm.team.workitem.WorkItem/46849
to further track the issue.
Could you please subscribe to this bug and attach any findings (Jabber
server settings, steps to reproduce) to this bug?
Thanks,
Tobias
Jazz Collaboration team
Well, we have exactly the same problem steinberger
Using TeamConcert 1.0 M5 and OpenFire 3.4.5.
PC1 / Windows XP Pro :
* hosting OpenFire 3.4.5 (default installation)
* TeamConcert 1.0 M5
* hosting Jazz server on a virtual machine( RedHat4 )
PC2 / Windows XP Pro :
* TeamConcert 1.0 M5
We have trouble to see each other, and when we can see each other,
messages sent by one are not received by the other.
File transfer, using jabber protocol, works perfectly. When we change
status, sometimes the other sees the new one, sometimes not, but in
openfire administration website, status is correct and immediately
change.
It's really random ! Is it a "cache" problem ?
Can anyone give us some advice ?
Sbastien
Alcatel-Lucent, R&D Effectivness
Hi all,
I've created bug
https://jazz.net/jazz/resource/itemName/com.ibm.team.workitem.WorkItem/46849
to further track the issue.
Could you please subscribe to this bug and attach any findings (Jabber
server settings, steps to reproduce) to this bug?
Thanks,
Tobias
Jazz Collaboration team