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question asked: Jan 13 '10, 10:53 a.m.
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Setup User Registry error on RTC 2.0.0.2/WAS 7.0.0.7

0
Chih-Shao Lee (11●1) | asked Jan 13 '10, 10:53 a.m.


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Dear all,

I would like to seek for your help and suggestion for an error encountered during Setup User Registry of Install/Setup process.

My environment is as follows:
OS: AIX 6.1 64bit
DB: DB2 9.5 workgroup included in RTC 2.0.0.2
AP Server: WAS 7.0.0.7 Network Deployment using Federated Realm
Jazz Server: RTC 2.0.0.2 Express


I followed the steps described in http://jazz.net/library/techtip/95 and http://jazz.net/library/techtip/321 to configure WAS and deploy RTC on WAS.

However, we get the following error during Setup User Registry of Install/Setup process:
http://img340.imageshack.us/img340/7017/image1rh.jpg

When clicking into the Admin Server Status Summary link in the error message, I found the following error messages:
http://img340.imageshack.us/img340/7914/image2wd.jpg

The error messages indicated that the service class "com.ibm.team.repository.service.internal.ContentService" failed.

Does it mean the features/plugins in the update-site folder aren't loaded by WAS in runtime? The content of provision file profile.ini is as follows: 
url=file:///opt/IBM/JazzTeamServer/server/update-site

featureid=com.ibm.team.rtc.server.feature


Also, I found some exception in SystemOut.log of WAS: 
[2010/1/13   17:48:44:299 CST] 00000025 webapp        E com.ibm.ws.webcontainer.webapp.WebApp logServletError SRVE0293E: [Servlet ~]-[equinoxbridgeservlet]Gcom.ibm.ws.webcontainer.webap

p.WebAppErrorReport: =?utf-8?Q?CRJAZ1173I_"com.ibm.team.repository.service.internal.discovery.IRootDiscoveryService"  service is not available

        at com.ibm.ws.webcontainer.webapp.WebAppDispatcherContext.sendError(WebAppDispatcherContext.java:637)

        at com.ibm.ws.webcontainer.srt.SRTServletResponse.sendError(SRTServletResponse.java:1177)

        at com.ibm.team.repository.common.transport.ServerHttpUtil.sendError(ServerHttpUtil.java:1227)

        at com.ibm.team.repository.servlet.AbstractTeamServerServlet.handleException(AbstractTeamServerServlet.java:1161)

        at com.ibm.team.repository.servlet.AbstractTeamServerServlet.handleRequest2(AbstractTeamServerServlet.java:1699)

        at com.ibm.team.repository.servlet.AbstractTeamServerServlet.handleRequest(AbstractTeamServerServlet.java:1623)

        at com.ibm.team.repository.servlet.AbstractTeamServerServlet.service(AbstractTeamServerServlet.java:1536)

        at javax.servlet.http.HttpServlet.service(HttpServlet.java:831)

        at org.eclipse.equinox.http.registry.internal.ServletManager$ServletWrapper.service(ServletManager.java:180)

        at org.eclipse.equinox.http.servlet.internal.ServletRegistration.handleRequest(ServletRegistration.java:90)

        at org.eclipse.equinox.http.servlet.internal.ProxyServlet.processAlias(ProxyServlet.java:111)

        at org.eclipse.equinox.http.servlet.internal.ProxyServlet.service(ProxyServlet.java:75)

        at javax.servlet.http.HttpServlet.service(HttpServlet.java:831)

        at org.eclipse.equinox.servletbridge.BridgeServlet.service(BridgeServlet.java:121)

        at com.ibm.team.repository.server.servletbridge.JazzServlet.service(JazzServlet.java:54)

        at javax.servlet.http.HttpServlet.service(HttpServlet.java:831)

        at com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWrapper.java:1583)

        at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:870)

        at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:475)

        at com.ibm.ws.webcontainer.servlet.ServletWrapperImpl.handleRequest(ServletWrapperImpl.java:175)

        at com.ibm.ws.webcontainer.webapp.WebApp.handleRequest(WebApp.java:3799)

        at com.ibm.ws.webcontainer.webapp.WebGroup.handleRequest(WebGroup.java:276)

        at com.ibm.ws.webcontainer.WebContainer.handleRequest(WebContainer.java:930)

        at com.ibm.ws.webcontainer.WSWebContainer.handleRequest(WSWebContainer.java:1583)

        at com.ibm.ws.webcontainer.channel.WCChannelLink.ready(WCChannelLink.java:182)

        at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleDiscrimination(HttpInboundLink.java:455)

        at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleNewInformation(HttpInboundLink.java:384)

        at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.ready(HttpInboundLink.java:272)

        at com.ibm.ws.ssl.channel.impl.SSLConnectionLink.determineNextChannel(SSLConnectionLink.java:1016)

        at com.ibm.ws.ssl.channel.impl.SSLConnectionLink$MyReadCompletedCallback.complete(SSLConnectionLink.java:639)

        at com.ibm.ws.ssl.channel.impl.SSLReadServiceContext$SSLReadCompletedCallback.complete(SSLReadServiceContext.java:1772)

        at com.ibm.ws.tcp.channel.impl.AioReadCompletionListener.futureCompleted(AioReadCompletionListener.java:165)

        at com.ibm.io.async.AbstractAsyncFuture.invokeCallback(AbstractAsyncFuture.java:217)

        at com.ibm.io.async.AsyncChannelFuture.fireCompletionActions(AsyncChannelFuture.java:161)

        at com.ibm.io.async.AsyncFuture.completed(AsyncFuture.java:138)

        at com.ibm.io.async.ResultHandler.complete(ResultHandler.java:204)

        at com.ibm.io.async.ResultHandler.runEventProcessingLoop(ResultHandler.java:775)

        at com.ibm.io.async.ResultHandler$2.run(ResultHandler.java:905)

        at com.ibm.ws.util.ThreadPool$Worker.run(ThreadPool.java:1550)


Please kindly advice if you know where the problem is. I'll be much appreciated.


Thank you very much.

David Lee

2 answers

Most liked answers ↑|Newest answers|Oldest answers

0
permanent link
Eric Jodet (6.3k●5●111●120) | answered Jan 14 '10, 5:23 a.m.
JAZZ DEVELOPER
Hello David,
may you please indicate what is the version / edition of the server
you're trying to deploy?
Please also attach the jazz.log if able.

Thanks.
Eric.

stability a crit :
Dear all,

I would like to seek for your help and suggestion for an error
encountered during Setup User Registry
of Install/Setup process.

My environment is as follows:
OS: AIX 6.1 64bit
DB: DB2 9.5 workgroup included in RTC
2.0.0.2
Server: WAS 7.0.0.7 using Federated
Realm


I followed the steps described in
http://jazz.net/library/techtip/95 and
http://jazz.net/library/techtip/321 to configure WAS and
deploy RTC on WAS.

However, we get the following error during Setup User
Registry of Install/Setup process:
http://img340.imageshack.us/img340/7017/image1rh.jpg

When clicking into the Admin Server Status
Summary link in the error message, I found the
following error messages:
http://img340.imageshack.us/img340/7914/image2wd.jpg

The error messages indicated that the service class
"com.ibm.team.repository.service.internal.ContentService"
failed.

Does it mean the features/plugins in the
update-site folder aren't loaded by WAS
in runtime? The content of provision file
profile.ini is as follows:
url=file:///opt/IBM/JazzTeamServer/server/update-site
featureid=com.ibm.team.rtc.server.feature

Please kindly advice if you know where the problem is. I'll be much
appreciated.


Thank you very much.

David Lee
0
permanent link
Chih-Shao Lee (11●1) | answered Jan 14 '10, 6:12 a.m.
Hi Eric,

I am using RTC Express 2.0.0.2. The content of jazz.log is as follows: 

2010-01-14 14:28:39,056 [              WebContainer : 1] ERROR .ibm.team.jfs.app.discovery.utils.RootServicesUtil  - While fetching the root services document from "https://10.1.150.214:9444/jazz/rootservices" a "503" HTTP status code was recieved

2010-01-14 14:28:39,158 [              WebContainer : 1] ERROR .ibm.team.jfs.app.discovery.utils.RootServicesUtil  - While fetching the root services document from "https://10.1.150.214:9444/jazz/rootservices" a "503" HTTP status code was recieved

2010-01-14 14:28:39,248 [              WebContainer : 1] ERROR .ibm.team.jfs.app.discovery.utils.RootServicesUtil  - While fetching the root services document from "https://10.1.150.214:9444/jazz/rootservices" a "503" HTTP status code was recieved

2010-01-14 14:28:39,316 [              WebContainer : 1] ERROR .ibm.team.jfs.app.discovery.utils.RootServicesUtil  - While fetching the root services document from "https://10.1.150.214:9444/jazz/rootservices" a "503" HTTP status code was recieved

2010-01-14 14:28:39,384 [              WebContainer : 1] ERROR .ibm.team.jfs.app.discovery.utils.RootServicesUtil  - While fetching the root services document from "https://10.1.150.214:9444/jazz/rootservices" a "503" HTTP status code was recieved

2010-01-14 14:28:39,461 [              WebContainer : 1] ERROR .ibm.team.jfs.app.discovery.utils.RootServicesUtil  - While fetching the root services document from "https://10.1.150.214:9444/jazz/rootservices" a "503" HTTP status code was recieved

2010-01-14 14:28:41,594 [              WebContainer : 2]  WARN com.ibm.team.repository.servlet.TeamServerServlet   - CRJAZ1183I 在儲存庫中，已鑑別的使用者 "wasadmin" 不存在。可能需要將使用者匯入儲存庫。請注意，登入會區分大小寫。

com.ibm.team.repository.common.transport.TeamServiceRegistryException: CRJAZ1092I 啟動期間，服務類別 "com.ibm.team.repository.service.internal.ContentService" 失敗。

	at com.ibm.team.repository.common.transport.internal.registry.AbstractActivationManagerOwner.bindRequiredServices(AbstractActivationManagerOwner.java:242)

	at com.ibm.team.repository.common.transport.internal.registry.AbstractActivationManagerOwner.doActivate(AbstractActivationManagerOwner.java:583)

	at com.ibm.team.repository.common.transport.internal.registry.AbstractActivationManagerOwner.activate(AbstractActivationManagerOwner.java:166)

	at org.eclipse.soda.sat.core.internal.framework.bundle.BundleActivationManager.activate(BundleActivationManager.java:290)

	at org.eclipse.soda.sat.core.internal.framework.bundle.BundleActivationManager.performActivation(BundleActivationManager.java:1589)

	at org.eclipse.soda.sat.core.internal.framework.bundle.BundleActivationManager.access$2(BundleActivationManager.java:1574)

	at org.eclipse.soda.sat.core.internal.framework.bundle.BundleActivationManager$3.acquired(BundleActivationManager.java:573)

	at org.eclipse.soda.sat.core.internal.record.container.ImportServiceRecordContainer.serviceAcquired(ImportServiceRecordContainer.java:582)

	at org.eclipse.soda.sat.core.internal.record.container.ImportServiceRecordContainer.access$1(ImportServiceRecordContainer.java:566)

	at org.eclipse.soda.sat.core.internal.record.container.ImportServiceRecordContainer$5.serviceAcquired(ImportServiceRecordContainer.java:352)

	at org.eclipse.soda.sat.core.internal.record.ImportServiceRecord.acquire(ImportServiceRecord.java:90)

	at org.eclipse.soda.sat.core.internal.record.ImportServiceRecord.handleRegisteredService(ImportServiceRecord.java:305)

	at org.eclipse.soda.sat.core.internal.record.ServiceRecord.serviceChanged(ServiceRecord.java:429)

	at org.eclipse.soda.sat.core.internal.record.ServiceRecord.access$0(ServiceRecord.java:411)

	at org.eclipse.soda.sat.core.internal.record.ServiceRecord$1.serviceChanged(ServiceRecord.java:117)

	at org.eclipse.osgi.framework.internal.core.FilteredServiceListener.serviceChanged(FilteredServiceListener.java:91)

	at org.eclipse.osgi.framework.internal.core.BundleContextImpl.dispatchEvent(BundleContextImpl.java:1248)

	at org.eclipse.osgi.framework.eventmgr.EventManager.dispatchEvent(EventManager.java:211)

	at org.eclipse.osgi.framework.eventmgr.ListenerQueue.dispatchEventSynchronous(ListenerQueue.java:141)

	at org.eclipse.osgi.framework.internal.core.Framework.publishServiceEventPrivileged(Framework.java:1563)

	at org.eclipse.osgi.framework.internal.core.Framework.publishServiceEvent(Framework.java:1538)

	at org.eclipse.osgi.framework.internal.core.ServiceRegistrationImpl.register(ServiceRegistrationImpl.java:122)

	at org.eclipse.osgi.framework.internal.core.BundleContextImpl.createServiceRegistration(BundleContextImpl.java:666)

	at org.eclipse.osgi.framework.internal.core.BundleContextImpl.registerService(BundleContextImpl.java:617)

	at org.eclipse.soda.sat.core.internal.record.ExportServiceRecord.registerServiceWithFramework(ExportServiceRecord.java:384)

	at org.eclipse.soda.sat.core.internal.record.ExportServiceRecord.register(ExportServiceRecord.java:371)

	at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.register(ExportProxyServiceRecord.java:577)

	at org.eclipse.soda.sat.core.internal.framework.bundle.BundleActivationManager.registerExportServiceRecords(BundleActivationManager.java:1647)

	at org.eclipse.soda.sat.core.internal.framework.bundle.BundleActivationManager.addExportServiceRecords(BundleActivationManager.java:364)

	at com.ibm.team.repository.common.transport.internal.registry.AbstractActivationManagerOwner.registerPendingExportedServices(AbstractActivationManagerOwner.java:976)

	at com.ibm.team.repository.common.transport.internal.registry.AbstractActivationManagerOwner.registerServices(AbstractActivationManagerOwner.java:1010)

	at com.ibm.team.repository.common.transport.internal.registry.AbstractActivationManagerOwner.registerServices(AbstractActivationManagerOwner.java:999)

	at com.ibm.team.repository.common.transport.internal.registry.AbstractActivationManagerOwner.doActivate(AbstractActivationManagerOwner.java:593)

	at com.ibm.team.repository.common.transport.internal.registry.AbstractActivationManagerOwner.activate(AbstractActivationManagerOwner.java:166)

	at org.eclipse.soda.sat.core.internal.framework.bundle.BundleActivationManager.activate(BundleActivationManager.java:290)

	at org.eclipse.soda.sat.core.internal.framework.bundle.BundleActivationManager.performActivation(BundleActivationManager.java:1589)

	at org.eclipse.soda.sat.core.internal.framework.bundle.BundleActivationManager.access$2(BundleActivationManager.java:1574)

	at org.eclipse.soda.sat.core.internal.framework.bundle.BundleActivationManager$3.acquired(BundleActivationManager.java:573)

	at org.eclipse.soda.sat.core.internal.record.container.ImportServiceRecordContainer.serviceAcquired(ImportServiceRecordContainer.java:582)

	at org.eclipse.soda.sat.core.internal.record.container.ImportServiceRecordContainer.access$1(ImportServiceRecordContainer.java:566)

	at org.eclipse.soda.sat.core.internal.record.container.ImportServiceRecordContainer$5.serviceAcquired(ImportServiceRecordContainer.java:352)

	at org.eclipse.soda.sat.core.internal.record.ImportServiceRecord.acquire(ImportServiceRecord.java:90)

	at org.eclipse.soda.sat.core.internal.record.container.ImportServiceRecordContainer$1.execute(ImportServiceRecordContainer.java:64)

	at org.eclipse.soda.sat.core.internal.record.container.ServiceRecordContainer.doForService(ServiceRecordContainer.java:363)

	at org.eclipse.soda.sat.core.internal.record.container.ServiceRecordContainer.doForEach(ServiceRecordContainer.java:330)

	at org.eclipse.soda.sat.core.internal.record.container.ImportServiceRecordContainer.acquire(ImportServiceRecordContainer.java:303)

	at org.eclipse.soda.sat.core.internal.framework.bundle.BundleActivationManager.acquireImportedServices(BundleActivationManager.java:234)

	at org.eclipse.soda.sat.core.internal.framework.bundle.BundleActivationManager.acquireImportServiceRecords(BundleActivationManager.java:250)

	at org.eclipse.soda.sat.core.internal.framework.bundle.BundleActivationManager.startSync(BundleActivationManager.java:2054)

	at org.eclipse.soda.sat.core.internal.framework.bundle.BundleActivationManager.start(BundleActivationManager.java:2023)

	at com.ibm.team.repository.common.transport.internal.registry.OsgiServicesManager.register(OsgiServicesManager.java:404)

	at com.ibm.team.repository.common.transport.services.TeamServiceRegistry.registerServices(TeamServiceRegistry.java:325)

	at com.ibm.team.repository.common.transport.services.TeamServiceRegistry.initialize(TeamServiceRegistry.java:286)

	at com.ibm.team.repository.common.transport.services.TeamServiceRegistry.start(TeamServiceRegistry.java:367)

	at com.ibm.team.repository.servlet.AbstractTeamServerServlet.init(AbstractTeamServerServlet.java:1200)

	at com.ibm.team.repository.servlet.TeamServerServlet.init(TeamServerServlet.java:192)

	at javax.servlet.GenericServlet.init(GenericServlet.java:241)

	at org.eclipse.equinox.http.registry.internal.ServletManager$ServletWrapper.initializeDelegate(ServletManager.java:195)

	at org.eclipse.equinox.http.registry.internal.ServletManager$ServletWrapper.service(ServletManager.java:179)

	at org.eclipse.equinox.http.servlet.internal.ServletRegistration.handleRequest(ServletRegistration.java:90)

	at org.eclipse.equinox.http.servlet.internal.ProxyServlet.processAlias(ProxyServlet.java:111)

	at org.eclipse.equinox.http.servlet.internal.ProxyServlet.service(ProxyServlet.java:75)

	at javax.servlet.http.HttpServlet.service(HttpServlet.java:831)

	at org.eclipse.equinox.servletbridge.BridgeServlet.service(BridgeServlet.java:121)

	at com.ibm.team.repository.server.servletbridge.JazzServlet.service(JazzServlet.java:54)

	at javax.servlet.http.HttpServlet.service(HttpServlet.java:831)

	at com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWrapper.java:1583)

	at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:870)

	at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:475)

	at com.ibm.ws.webcontainer.servlet.ServletWrapperImpl.handleRequest(ServletWrapperImpl.java:175)

	at com.ibm.ws.webcontainer.webapp.WebApp.handleRequest(WebApp.java:3799)

	at com.ibm.ws.webcontainer.webapp.WebGroup.handleRequest(WebGroup.java:276)

	at com.ibm.ws.webcontainer.WebContainer.handleRequest(WebContainer.java:930)

	at com.ibm.ws.webcontainer.WSWebContainer.handleRequest(WSWebContainer.java:1583)

	at com.ibm.ws.webcontainer.channel.WCChannelLink.ready(WCChannelLink.java:182)

	at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleDiscrimination(HttpInboundLink.java:455)

	at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleNewInformation(HttpInboundLink.java:384)

	at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.ready(HttpInboundLink.java:272)

	at com.ibm.ws.ssl.channel.impl.SSLConnectionLink.determineNextChannel(SSLConnectionLink.java:1016)

	at com.ibm.ws.ssl.channel.impl.SSLConnectionLink$MyReadCompletedCallback.complete(SSLConnectionLink.java:639)

	at com.ibm.ws.ssl.channel.impl.SSLReadServiceContext$SSLReadCompletedCallback.complete(SSLReadServiceContext.java:1772)

	at com.ibm.ws.tcp.channel.impl.AioReadCompletionListener.futureCompleted(AioReadCompletionListener.java:165)

	at com.ibm.io.async.AbstractAsyncFuture.invokeCallback(AbstractAsyncFuture.java:217)

	at com.ibm.io.async.AsyncChannelFuture.fireCompletionActions(AsyncChannelFuture.java:161)

	at com.ibm.io.async.AsyncFuture.completed(AsyncFuture.java:138)

	at com.ibm.io.async.ResultHandler.complete(ResultHandler.java:204)

	at com.ibm.io.async.ResultHandler.runEventProcessingLoop(ResultHandler.java:775)

	at com.ibm.io.async.ResultHandler$2.run(ResultHandler.java:905)

	at com.ibm.ws.util.ThreadPool$Worker.run(ThreadPool.java:1550)


Sorry for the Chinese characters in the messages.


Best Regards,

David Lee

Hello David,
may you please indicate what is the version / edition of the server
you're trying to deploy?
Please also attach the jazz.log if able.

Thanks.
Eric.

stability a crit :
Dear all,

I would like to seek for your help and suggestion for an error
encountered during Setup User Registry
of Install/Setup process.

My environment is as follows:
OS: AIX 6.1 64bit
DB: DB2 9.5 workgroup included in RTC
2.0.0.2
Server: WAS 7.0.0.7 using Federated
Realm


I followed the steps described in
http://jazz.net/library/techtip/95 and
http://jazz.net/library/techtip/321 to configure WAS and
deploy RTC on WAS.

However, we get the following error during Setup User
Registry of Install/Setup process:
http://img340.imageshack.us/img340/7017/image1rh.jpg

When clicking into the Admin Server Status
Summary link in the error message, I found the
following error messages:
http://img340.imageshack.us/img340/7914/image2wd.jpg

The error messages indicated that the service class
"com.ibm.team.repository.service.internal.ContentService"
failed.

Does it mean the features/plugins in the
update-site folder aren't loaded by WAS
in runtime? The content of provision file
profile.ini is as follows:
url=file:///opt/IBM/JazzTeamServer/server/update-site
featureid=com.ibm.team.rtc.server.feature

Please kindly advice if you know where the problem is. I'll be much
appreciated.


Thank you very much.

David Lee


		                                        

												
		                                        


    



		                                        






	

	    
	

	

	    
	





    










    







		                                    

		                                

		                            

		                        

		                    

							
						
	                
	                

	                    
	                

	            
			
            
                

                    

                        
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