Install/Setup: Can not connect to a repository with client
Hello all,
First let me state that I am newbie when it comes to being a RTC admin.
The issue is that the finish button on the dialog to connect to repository is greyed out and therefore I can not connect to any project area using the client. I can connect fine using the web client.
I am trying to install/setup and run RTC 2.0.0.2 on Linux (Redhat fedora) and then access with the client on Ubuntu. I have followed the installation directions (unzip way, not IM) carefully and even tried a complete reinstall following directions.
Here is what I have checked to fix this so far:
Note, I have checked all the logs files (server and client) but there does not seem to be anything related to this issue in them.
I have spent a couple of days of work on this and still no resolution. I am really at a loss on what I have done wrong. It is such a basic thing. I was hoping installing and connecting to a repository would be done in a matter of minutes but now we are talking days. Why is this so hard to configure? Is there an outstanding bug that I am not aware of?
Any other suggestions or help is greatly appreciated.
Thanks,
NHOutdoors
First let me state that I am newbie when it comes to being a RTC admin.
The issue is that the finish button on the dialog to connect to repository is greyed out and therefore I can not connect to any project area using the client. I can connect fine using the web client.
I am trying to install/setup and run RTC 2.0.0.2 on Linux (Redhat fedora) and then access with the client on Ubuntu. I have followed the installation directions (unzip way, not IM) carefully and even tried a complete reinstall following directions.
Here is what I have checked to fix this so far:
* Can I connect via the web client? - Yes, so it is related to RTC client
* Is selinux enable either on the server or client? No
* Is the client link files relative or absolute paths? I have tried both and current using absolute paths
* Confirm using the same version of both server and client? yes, 2.0.0.2 (I20091211-0451)
* Confirm that port 9443 is not blocked by firewalls. Yes, and the web client proves that to be true
* Confirm using the correct URI for the repository
* Even with selinux disabled make sure chcon is done on jre. Check.
* Check certificate issue. Not even getting to that point since I can not connect with a greyed out button
* install client and server on same machine to determine if it is some kind of network or machine or OS difference. When C/S run on same machine no difference
* Search forums for similar issues - all answers found did not resolve the issue
Note, I have checked all the logs files (server and client) but there does not seem to be anything related to this issue in them.
I have spent a couple of days of work on this and still no resolution. I am really at a loss on what I have done wrong. It is such a basic thing. I was hoping installing and connecting to a repository would be done in a matter of minutes but now we are talking days. Why is this so hard to configure? Is there an outstanding bug that I am not aware of?
Any other suggestions or help is greatly appreciated.
Thanks,
NHOutdoors
11 answers
Hello all,
I appreciate all the assistance and ideas to fix the issue.
I actually found a fix myself. Apparently it is bug in eclipse for GTK versions. Here is the fix from the blog post I found:
"Bug 287307 was filed with the Eclipse foundation and this is fixed for the upcoming 3.6 release.
Fortunately, the GTK+ people provide a switch to turn off the client side windows. So to work around the bug with Eclipse pre-3.6, just make sure you set environment variable GDK_NATIVE_WINDOWS=1
#!/bin/sh
export GDK_NATIVE_WINDOWS=1
/home/koen/eclipse-galileo/eclipse
"
I hope this helps anyone else who may run into this. Supposedly this will be fixed in eclipse 3.6. So naturally, my question is do you know when eclipse 3.6 will be supported in Jazz/RTC?
Thanks again for all the suggestions.
NHOutdoors
Hi Scott
Good find - and thanks for posting the fix. re: 3.6 support - there is work going on with 3.6 already - and there is a discussion here about whether this will be for RTC 2.x or 3
https://jazz.net/jazz/web/projects/Rational%20Team%20Concert#action=com.ibm.team.workitem.viewWorkItem&id=100652
Generally, you will find this kind of info with a quick search on the work items for the project, or browsing the plans (but I was curious about this anyway so did it for you :-). Plans/work items/etc are all available on jazz.net via the Project menu - pick a product and use the links on the RH side of the page to go to work items (submit an bug or enhancement request). Feel free to add your own feedback and ideas here too - we value everyone's input.
regards
anthony
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