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How do I install ELM 7.0.2 SR1 iFix015 under Linux ?

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Chris Ward
(16●1●1●2) Dec 13 '24, 5:04 a.m.

I am trying to install RTC client 7.0.2 SR1 under Linux (x86-64 Fedora 41). I find that launchpad.sh exits immediately, leaving this error message in its log

!ENTRY org.eclipse.compare.win32 4 0 2024-12-13 09:50:40.142
!MESSAGE FrameworkEvent ERROR
!STACK 0
org.osgi.framework.BundleException: Could not resolve module: org.eclipse.compare.win32 [227]
  Unresolved requirement: Require-Capability: eclipse.platform; filter:="(osgi.os=win32)"

        at org.eclipse.osgi.container.Module.start(Module.java:434)
        at org.eclipse.osgi.container.ModuleContainer$ContainerStartLevel.incStartLevel(ModuleContainer.java:1582)
        at org.eclipse.osgi.container.ModuleContainer$ContainerStartLevel.incStartLevel(ModuleContainer.java:1561)
        at org.eclipse.osgi.container.ModuleContainer$ContainerStartLevel.doContainerStartLevel(ModuleContainer.java:1533)
        at org.eclipse.osgi.container.ModuleContainer$ContainerStartLevel.dispatchEvent(ModuleContainer.java:1476)

It looks to me that there is a defect in the installer; it seems to be asking for a Windows-specific class in the Linux installer. I need RTC 7.0.2 because this is the level which is compatible with the Jazz server that I connect to .

Am I doing something wrong, if so what ? Chris Ward tjcw@uk.ibm.com

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Ralph Schoon
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER (64.6k●3●36●49) Dec 13 '24, 6:24 a.m.

I think the options you have are

  1. Open a case with support
  2. Try to use silent install: https://jazz.net/wiki/bin/view/Deployment/SilentInstallOnLinux

I have used the silent install option multiple times on Redhat where I only have console access.

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Chris Ward
Dec 14 '24, 1:17 a.m.
I would like to try the silent install, but I can't see where to get JTS-CCM-QM-RM-JRS-ENI-repo-7.0.2SR1.zip from. Please can you post the link to the download page . Thanks !

Ralph Schoon
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER Dec 14 '24, 7:04 a.m.
You go to the ELM download page for the version you want, then go to the All Downloads page and study that. You scroll to the IBM Installation Manager Repositories section and download the Jazz Team Server and CCM, AM, QM, RM, ENI, JRS, GCM and LDX Applications with Trial licenses for IBM Engineering Workflow Management, IBM Engineering Test Management, and IBM Engineering Requirements Management DOORS Next

Chris Ward
Dec 16 '24, 9:28 a.m.
Ralph told me that the download links are https://jazz.net/downloads/elm/releases/7.0.2SR1/JTS-CCM-QM-RM-JRS-ENI-repo-7.0.2SR1.zip https://jazz.net/downloads/elm/releases/7.0.2SR1/ELM_702_iFix031.zip I followed the instructions and got as far as tjcw:tools$ ./imcl  -input /home/tjcw/ELM/im/linux.gtk.x86_64/silent-install-server.xml -acceptLicense -sVP ERROR: The com.ibm.team.install.jfs.app.jts package specified in the /home/tjcw/ELM/im/linux.gtk.x86_64/silent-install-server.xml file cannot be found. ERROR: The com.ibm.team.install.jfs.app.product-clm package specified in the /home/tjcw/ELM/im/linux.gtk.x86_64/silent-install-server.xml file cannot be found.  .. CRIMA1002W WARNING: The following repositories are not connected: -../repo Explanation: Failed to connect to one or more repositories. The repository might be unavailable for several reasons.

Chris Ward
Dec 16 '24, 9:29 a.m.
User Action: Check the following items: Verify the repository location is correct. For repositories that require credentials, verify that the credentials are correct. Credentials can be set in the Repositories preference. Verify the network connection is available.  For environments that use proxies, verify the proxy settings are correct. Proxy settings can be set in the HTTP/FTP preference. Update offerings require that base offerings be available. Verify the base offering is available in a repository. Use the listAvailablePackages command to view the packages available in a repository. If you are using the IBM Passport Advantage site, verify the connection to the site is correct. Verify the Passport Advantage connection in the Passport Advantage preference. For environments that use firewalls, verify that access to the repository location is available. tjcw:tools$ So, progress, but not success yet. Have I misunderstood something  ? What shold I try next ?

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Ralph Schoon
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER (64.6k●3●36●49) Dec 16 '24, 9:47 a.m.

You have to make sure the im/linux.gtk.x86_64/silent-install-server.xml has the correct 

  1. repository location and 
  2. profile id="TMP" installLocation="/usr/bin/IBM/ELM7.0.3/JazzTeamServer"

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Chris Ward
(16●1●1●2) Dec 16 '24, 10:45 a.m.

The links above are for installing the server. For the client, the required link is


Unzipping this gives an eclipse executable. Set PATH to include a Java 8 JDK, and set JAVA_HOME to point to this JDK, then run eclipse.

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Question asked: Dec 13 '24, 5:04 a.m.

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Last updated: Dec 16 '24, 10:45 a.m.

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