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RQM- CQ integration with bridge gives Status 409 Error


sandip raikar (1161813) | asked Dec 16 '09, 2:01 a.m.
We have followed the steps mentioned in http://publib.boulder.ibm.com/infocenter/rqmhelp/v2r0/index.jsp?topic=/com.ibm.rational.test.qm.doc/topics/t_defect_cq.html but while adding link it gives Status 409 error.

We restarted the RQM server but still the error is persistent.

I tried appending "?rcm.nestedcatalogs=false" to the Root Services URI but even that didn't work. eg: https://myrqm1:9443/jazz/cqrest/repo/cqrepo/discovery?rcm.nestedcatalogs=false

If any body knowing solution, please provide the exact steps.

Thanks...

3 answers



permanent link
David Chadwick (1511) | answered Dec 20 '09, 10:56 a.m.
JAZZ DEVELOPER
I was just troubleshooting a similar problem with a customer last week. The first thing is to make sure that your ClearQuest is version 7.1 or newer. Next you need to make sure that you can create a Restful service URI in the CQ web client without getting an error. This means that the CQ instance has been set up with all the necessary restful services needed by the RQM product. Now you know that CQ is ready and configured.

On the RQM side, you have to set the public URI (in Advanced Properties of Server Administration) to the https://servername:9443/jazz and restart the RQM server. Then you fill in the ClearQuest bridge fields as instructed in the help. At that point, you should be able to click the new defect icon on a test execution record and it will pop up the CQ web login form for you to authenticate followed by the CQ web new defect input form.


We have followed the steps mentioned in http://publib.boulder.ibm.com/infocenter/rqmhelp/v2r0/index.jsp?topic=/com.ibm.rational.test.qm.doc/topics/t_defect_cq.html but while adding link it gives Status 409 error.

We restarted the RQM server but still the error is persistent.

I tried appending "?rcm.nestedcatalogs=false" to the Root Services URI but even that didn't work. eg: https://myrqm1:9443/jazz/cqrest/repo/cqrepo/discovery?rcm.nestedcatalogs=false

If any body knowing solution, please provide the exact steps.

Thanks...

permanent link
anjali jain (16) | answered Dec 21 '09, 4:45 p.m.
I tried generating the CQ REST URI, that worked fine, however aafter doing that as well and the other required set up in RQM, we get the same error
When i try to paste this URL - https://myrqm1:9443/jazz/cqrest/repo/cqrepo/ in browser, i get the following error
<xml>
- <Error>
<message>CRVAP0279E The server connection needed to perform 'propertyReport (StpExResource.doReadProperties)' could not be established or terminated before the operation was completed.</message>
<statusCode>409</statusCode>
<cq>conflict</cq>
- <Error>
<message>; nested exception is: java.net.ConnectException: Connection refused: connect</message>
<statusCode>409</statusCode>
</Error>
</Error>

I was just troubleshooting a similar problem with a customer last week. The first thing is to make sure that your ClearQuest is version 7.1 or newer. Next you need to make sure that you can create a Restful service URI in the CQ web client without getting an error. This means that the CQ instance has been set up with all the necessary restful services needed by the RQM product. Now you know that CQ is ready and configured.

On the RQM side, you have to set the public URI (in Advanced Properties of Server Administration) to the https://servername:9443/jazz and restart the RQM server. Then you fill in the ClearQuest bridge fields as instructed in the help. At that point, you should be able to click the new defect icon on a test execution record and it will pop up the CQ web login form for you to authenticate followed by the CQ web new defect input form.


We have followed the steps mentioned in http://publib.boulder.ibm.com/infocenter/rqmhelp/v2r0/index.jsp?topic=/com.ibm.rational.test.qm.doc/topics/t_defect_cq.html but while adding link it gives Status 409 error.

We restarted the RQM server but still the error is persistent.

I tried appending "?rcm.nestedcatalogs=false" to the Root Services URI but even that didn't work. eg: https://myrqm1:9443/jazz/cqrest/repo/cqrepo/discovery?rcm.nestedcatalogs=false

If any body knowing solution, please provide the exact steps.

Thanks...

permanent link
David Chadwick (1511) | answered Dec 22 '09, 12:07 p.m.
JAZZ DEVELOPER
Is your server named myrqm1? Is the RQM server running and the port set to 9443? If not replace the server name and port number with the ones for your server. Also make sure there is no firewall running on your RQM server that prevents network connections although I doubt that is the issue here.

I tried generating the CQ REST URI, that worked fine, however aafter doing that as well and the other required set up in RQM, we get the same error
When i try to paste this URL - https://myrqm1:9443/jazz/cqrest/repo/cqrepo/ in browser, i get the following error
<xml>
- <Error>
<message>CRVAP0279E The server connection needed to perform 'propertyReport (StpExResource.doReadProperties)' could not be established or terminated before the operation was completed.</message>
<statusCode>409</statusCode>
<cq>conflict</cq>
- <Error>
<message>; nested exception is: java.net.ConnectException: Connection refused: connect</message>
<statusCode>409</statusCode>
</Error>
</Error>

I was just troubleshooting a similar problem with a customer last week. The first thing is to make sure that your ClearQuest is version 7.1 or newer. Next you need to make sure that you can create a Restful service URI in the CQ web client without getting an error. This means that the CQ instance has been set up with all the necessary restful services needed by the RQM product. Now you know that CQ is ready and configured.

On the RQM side, you have to set the public URI (in Advanced Properties of Server Administration) to the https://servername:9443/jazz and restart the RQM server. Then you fill in the ClearQuest bridge fields as instructed in the help. At that point, you should be able to click the new defect icon on a test execution record and it will pop up the CQ web login form for you to authenticate followed by the CQ web new defect input form.


We have followed the steps mentioned in http://publib.boulder.ibm.com/infocenter/rqmhelp/v2r0/index.jsp?topic=/com.ibm.rational.test.qm.doc/topics/t_defect_cq.html but while adding link it gives Status 409 error.

We restarted the RQM server but still the error is persistent.

I tried appending "?rcm.nestedcatalogs=false" to the Root Services URI but even that didn't work. eg: https://myrqm1:9443/jazz/cqrest/repo/cqrepo/discovery?rcm.nestedcatalogs=false

If any body knowing solution, please provide the exact steps.

Thanks...

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