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[closed] Automatic email reminders for users

vinay kumar bondugula (7312768) | asked Jun 06 '23, 1:10 a.m.
closed Jun 06 '23, 4:01 a.m. by David Honey (1.8k17)


We have a request from SCM team to check on the possibility of sending emails to users who are holding a workitem for long. In case a user is having the workitem "In Progress" for long period, can we configure an email trigger to user for updating the workitem and resolve. Let me know in case of any additional information.

We are currently on RTC version 7.0.2 iFix19.


The question has been closed for the following reason: "The question is answered, right answer was accepted" by davidhoney Jun 06 '23, 4:01 a.m.

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David Honey (1.8k17) | answered Jun 06 '23, 4:01 a.m.

This is not the correct channel for submitting RFEs. Please use the IBM Ideas portal if you want to submit an RFE:

David Honey selected this answer as the correct answer