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Remote connection issue to Jazz Server

Hi,

I'm experiencing a strange problem about accessing to the jazz team server from a different machine in another network(both of server and client machines are accessible over internet). I'm trying to request the link below from my notebook(client), but can't access to the admin console of jazz server located on another machine. If I request the admin console when both of server and client are in the same network, everything goes well, the problem occurs when the networks are different.

https://x.x.x.x:9443/jazz/admin where x.x.x.x is real ip address of the server

Should I enable something on server side through admin console to get the connection successful?

ps. There is no port problem based on firewall on the server side.

Thanks
Gokhan

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On 10-Dec-09 12:37 AM, go wrote:
Hi,

I'm experiencing a strange problem about accessing to the jazz team
server from a different machine in another network(both of server and
client machines are accessible over internet). I'm trying to request
the link below from my notebook(client), but can't access to the
admin console of jazz server located on another machine. If I request
the admin console when both of server and client are in the same
network, everything goes well, the problem occurs when the networks
are different.

https://x.x.x.x:9443/jazz/admin where x.x.x.x is real ip address of
the server

Should I enable something on server side through admin console to get
the connection successful?

ps. There is no port problem based on firewall on the server side.

Thanks
Gokhan


If you have RTC running on WAS, check default_host aliases. Perhaps you
don't have *:9443

BTW, I understand ping command works... isn't it?

Hope this helps,

Chemi.

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Question asked: Dec 09 '09, 6:35 p.m.

Question was seen: 8,366 times

Last updated: Dec 09 '09, 6:35 p.m.

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