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E-mail notification problem

Kelvin Ho (212) | asked Jan 22 '08, 9:38 a.m.
I saw the following messages on the Tomcat console, but the server was able to send invitations to new users though.

17:57:39,196 ERROR
- Following required properties are undefined or empty:
- notification.mail.from
- notification.mail.from_name
- notification.mail.reply
17:57:39,227 WARN
- E-mail notification is disabled, see the Server Setup Guidefor details on enabling it.

The following configuration properties are currently set:
Enable Email Nofication = true
SMTP Server is set
SMTP Server port = 25
SMTP Username is not set
SMTP Password is not set

Are there additional parameters I need to fix the errors?



3 answers

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Philippe Krief (561155) | answered Jan 23 '08, 4:48 a.m.
Hi Kelvin,

Currently, the email notification is used in 3 cases:

1/ To send an invitation to join a Team Area in a Project Area.
In this case, the sender is the user who is sending the invitation(s).
The feature doesn't need to access to the notification.mail.from,
notification.mail.from_name and notification.mail.reply

2/ To inform the subcribers of a Work Item that some attributes have

3/ When the user requests an approval on a Work Item. In this case a
mail is sent to the approvers

In the 2 last cases, the sender of the mail is the Jazz server defined
by the notification.mail.from, notification.mail.from_name and

Does it help?

Kind regards
Jazz Jumpstart Team

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Kelvin Ho (212) | answered Jan 24 '08, 9:48 p.m.
Yes, thanks.

The following properties in need to be set: also discuss this problem.

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Ahmet Kadir Seydim (11) | answered Mar 01 '10, 9:07 a.m.

I have a question/problem related to this subject. I configured the server to send e-mail notifications but when I tried to send a notification or invitation to a team member, I got the error message:

Error generating team invitations.
550 5.7.1 Client does not have permissions to send as this sender

There is no RELAY permission for this server. Our server is permitted to send an authenticated emails.

Thank you.

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