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question asked: Nov 02 '22, 6:47 a.m.
question was seen: 662 times
last updated: Nov 02 '22, 7:45 a.m.

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Not able to import links for work item using CSV.

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Varshitha Ramamurthy (11) | asked Nov 02 '22, 6:47 a.m.

  1]I am trying to create "Resolved By" link using Import csv in RTC and the csv file contains below data.

Type,Id,Resolved By (WorkItem)
Task,939185,#941791:Test Desc limit
While importing I have selected, "File separated By" as Comma and "update existing work item".
 I get an error [No mapping found for column named "Resolved By (WorkItem)"]

2] Tried importing using quotes as below:
  Type,Id,Resolved By (WorkItem)
  "Task","939185","#941791:Test Desc limit"
While importing I have selected, "File separated By" as Comma and "update existing work item". 
I get the same error [No mapping found for column named "Resolved By (WorkItem)"].

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Ralph Schoon (63.1k●3●36●46) | answered Nov 02 '22, 7:32 a.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER
edited Nov 02 '22, 7:37 a.m.

 It is frowned upon, when the same question gets asked multiple times by the same user. You can close the other question if you want to ask again.


Here what I did to look into your question and what I see - very quickly.

1. I created a query that shows some work items e.g. 180 and 181. The query shows the ID, Summary, some other stuff and I added the resolved by as well as the resolves - the link Resolved By (Work item), both directions.
2. I exported the query in the Web UI to CSV. 
3. I opened the result which is TAB separated and the column values are all in "" parentheses. 
4. I deleted the link between the work items.
5. I used the EWM Client with exactly that file like this with the file I created as export


6. The file imported without any issue and the link was recreated.

I would suggest you try the same and then you play with leaving out a link end etc.

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Ralph Schoon commented Nov 02 '22, 7:43 a.m. | edited Nov 02 '22, 7:45 a.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER

In the CSV you specify the work item ID for the link creation using #workitemid e.g. #180.

Note that for me the link got also created when I selected Create a new work item. So the import process remembers the ID for the newly created item and apparently creates the link to the newly created item. 

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