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question asked: Jul 03 '21, 11:02 p.m.
question was seen: 986 times
last updated: Jul 04 '21, 1:12 p.m.

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RPE gets crash while generating the report.

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manoj kumar (11●3) | asked Jul 03 '21, 11:02 p.m.

HI Everyone,


The RPE v6.0.6 gets crash while generation of document in progress. 

After that it creates dump files, core files and snap files in the RPE template folder.

kindly request you to do needful

regards
manoj Kumar 

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Subramanya Prasad Pilar (4.6k●1●6) | answered Jul 04 '21, 1:12 p.m.

You can try increasing the heap size by changing the values in %rpe_home%\studio\rpe-studio.ini and %rpe_home%\launcher\rpe-launcher.ini.
-Xms560m

-Xmx10240m

If the issue is not resolved, you can open a ticket by contacting support.

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