Unable to export DNG Module to xls or xlsx format
Hello,
I am having a strange issue where I am unable to export my DNG module to .xls or .xlsx format but able to export in .CSV format.
I have more than 200 artifacts in a module and I am doing the following steps:
1.) Open a module.
2.) Right click on the speciifc view -> Select "Export View"-> xlsx or xls
I get empty EXCEL as a result.
Can anyone please help me out.
Best regards,
Shriraam Balasubramanian
One answer
I have had clients with this problem and we found it was artefacts in the module that contained unprintable characters or data.
The CSV export often showed these up as strange characters or blanks where there shouldn't be any, but the Excel export would silently fail
Comments
What is the solution? What do you mean by unprintable characters?
We dont have any in this case as we have plain text and diagrams in this module.
Regards,
Shriraam
Well that's the problem with unprintable characters - you can't see them in the DNG text.
If you look through your CSV export you will sometimes see them as question marks where you don't expect them. The solution is to find them and edit the requirement to remove them
Comments
Ian Barnard
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER Jun 17 '21, 7:17 a.m.What version+iFix are you using? If you're not running the latest iFix for your version then update to the latest iFix and try again - if it still fails please create a support case.
Shriraam Balasubramanian
Jun 17 '21, 10:18 a.m.Hello Ian,
Shriraam Balasubramanian
Jun 18 '21, 7:23 a.m.Hello Ian,
Ian Barnard
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER Jun 18 '21, 8:39 a.m.Yes it certainly sounds like you should.