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question asked: Feb 17 '21, 1:30 a.m.
question was seen: 1,270 times
last updated: Feb 18 '21, 3:51 a.m.

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i have auto-subscribed to a work item, but emails are not receiving

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Unknown User (19●1●36) | asked Feb 17 '21, 1:30 a.m.

 Hi Team,


i have autosubscribed to a work item by going through following link (https://www.ibm.com/support/pages/how-automatically-add-users-subscribers-when-creating-new-work-items) in eclipse client. Now whenever a workitem is created I am getting autosubscribed but emails or any notifications are not receiving. I have configured email settings as well.

I am using CLM v6.0.5

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Ralph Schoon (63.5k●3●36●46) | answered Feb 17 '21, 2:11 a.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER

 You sure the SMTP server connection is configured for the server?

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Unknown User commented Feb 18 '21, 3:51 a.m.

Yes I am sure SMTP is configured and test mail works fine 

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