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i have auto-subscribed to a work item, but emails are not receiving


Unknown User (192) | asked Feb 17, 1:30 a.m.

 Hi Team,


i have autosubscribed to a work item by going through following link (https://www.ibm.com/support/pages/how-automatically-add-users-subscribers-when-creating-new-work-items) in eclipse client. Now whenever a workitem is created I am getting autosubscribed but emails or any notifications are not receiving. I have configured email settings as well.

I am using CLM v6.0.5

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Ralph Schoon (59.0k23642) | answered Feb 17, 2:11 a.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER

 You sure the SMTP server connection is configured for the server?


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Unknown User commented Feb 18, 3:51 a.m.

Yes I am sure SMTP is configured and test mail works fine 

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