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question asked: Jan 04 '21, 5:17 p.m.
question was seen: 833 times
last updated: Jan 08 '21, 8:25 a.m.

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Why are users getting read permission failure for a work item attachment ?

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Kevin Ramer (4.5k●9●186●201) | asked Jan 04 '21, 5:17 p.m.
edited Jan 08 '21, 8:25 a.m.
Repo just upgraded to 7.0.1 ( not sure from what prior version ).  2 persons cannot open an attachment on work items created since the upgrade even though they are:
  • JazzUser
  • Member of the Project
  • Access Control = Members of Project Hierarchy
  • No category restrictions exist
Message:
See the following exception message: CRJAZ1316E The user "ryancarp" does not
have permission to read item "_sA-8kEj5EeugKqc8zWKdZA", which has
the "Attachment" item type.

The documentation of that general message says: "Check the project permissions for the user on the Permissions tab for the project area." -- There are no permissions relating to 'read'.  

The users have Team Member which has the save attachment permission.  

Kinda stumped here.

Additional Info:  A different user tried in Eclipse and received the error shown here:


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