Jazz Forum Welcome to the Jazz Community Forum Connect and collaborate with IBM Engineering experts and users

Why are users getting read permission failure for a work item attachment ?

Repo just upgraded to 7.0.1 ( not sure from what prior version ).  2 persons cannot open an attachment on work items created since the upgrade even though they are:
  • JazzUser
  • Member of the Project
  • Access Control = Members of Project Hierarchy
  • No category restrictions exist
Message:
See the following exception message: CRJAZ1316E The user "ryancarp" does not
have permission to read item "_sA-8kEj5EeugKqc8zWKdZA", which has
the "Attachment" item type.

The documentation of that general message says: "
Check the project permissions for the user on the Permissions tab for the project area." -- There are no permissions relating to 'read'.  

The users have Team Member which has the save attachment permission.  

Kinda stumped here.

Additional Info:  A different user tried in Eclipse and received the error shown here:


0 votes


Be the first one to answer this question!

Register or log in to post your answer.

Dashboards and work items are no longer publicly available, so some links may be invalid. We now provide similar information through other means. Learn more here.

Search context
Follow this question

By Email: 

Once you sign in you will be able to subscribe for any updates here.

By RSS:

Answers
Answers and Comments
Question details

Question asked: Jan 04 '21, 5:17 p.m.

Question was seen: 936 times

Last updated: Jan 08 '21, 8:25 a.m.

Confirmation Cancel Confirm