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question asked: Sep 25 '20, 3:07 p.m.
question was seen: 745 times
last updated: Sep 28 '20, 5:07 p.m.

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[closed] Any solution/suggestion for the following connect failure ?

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Kevin Ramer (4.5k●9●186●201) | asked Sep 25 '20, 3:07 p.m.
closed Sep 28 '20, 5:07 p.m.

A customer reports failing to connect to RTC in Eclipse, but WebUI works fine.   I suggested ramping the verbosity of logs from a post I found in one of these forums.  The verbose output reveals little about what is happening

!ENTRY com.ibm.team.repository.client 1 800 2020-09-26 00:44:35.647
!MESSAGE CRJAZ0053I The identifier for the repository identified by "https://rtp-rtc12:9443" could not be contacted: invalid UUID
!STACK 0
java.lang.IllegalArgumentException: invalid UUID
    at com.ibm.team.repository.common.UUID.valueOf(UUID.java:108)

This person is connecting to IBM via PartnerConnect if that helps.

The question has been closed for the following reason: "Customer Fixed" by yzwkzfn Sep 28 '20, 5:07 p.m.

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Kevin Ramer (4.5k●9●186●201) | answered Sep 28 '20, 5:07 p.m.

User reports that Partner Connect was intervening in the connection process.

Ralph Schoon selected this answer as the correct answer