It's all about the answers!

Ask a question
QuestionsTagsUsersBadges
Guidelines | FAQ
Follow this question
Question details

×42,882
×6,113
×1,588

question asked: Aug 31 '20, 10:57 a.m.
question was seen: 1,237 times
last updated: Aug 31 '20, 7:12 p.m.

Related questions

Is it possible to autoclose all child attributes when closing a parent in RTC?

0
Brian Chen (13●2) | asked Aug 31 '20, 10:57 a.m.

 Good morning.

We have a programmatic way of creating the children, and really require a programmatic way of closing them (there are dozens of children). Is there a way to make it so that when a parent is closed, all the children are closed as well?
Thanks for your time.

2 answers

Most liked answers ↑|Newest answers|Oldest answers

0
permanent link
Bartosz Chrabski (3.4k●2●29●49) | answered Aug 31 '20, 11:10 a.m.

 Hi Brian,


As far as I remember it is not possible out of box, but You can develop RTC extension that will do it for You.

Hope it will answer Your question.

0
permanent link
Davyd Norris (2.8k●2●17) | answered Aug 31 '20, 7:12 p.m.
Typically people want it the other way around - you can only close the parent once all the children are closed.

There is a precondition for work items that does exactly this check.

You could also create a query that showed all open children for a parent, and then you could use a bulk action to close them - this would then let you review what's still open before closing, which in my mind would be the best way to close them out.

Your answer

Register or to post your answer.


Dashboards and work items are no longer publicly available, so some links may be invalid. We now provide similar information through other means. Learn more here.