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Mail notification for custom attribute

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sreenath v
(78●6●80) Jul 18 '20, 3:48 a.m.
Hi,

In RTC if i create a custom attribute called Assign to as kind contributor , will mail will trigger when i assign a person who have mail configured already?Is it possible to do?

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Ralph Schoon
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER (63.9k●3●36●48) edited
Jul 20 '20, 8:21 a.m.
If you expect it to send mails to the user selected in the "Assign", then the answer is no.
There is no simple mechanism I would be aware of. Maybe you can manage to subscribe the person using JavaScript. I don't know.

You could create Java based server extensions to do the notification. Work Item save follow up actions or asynchronous tasks might be possible.

Also note that A user can basically switch off mail notification. As far as I know it is their privilege to do so.

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sreenath v
Jul 20 '20, 9:57 a.m.

Is the API available for asynchronous  task for the same?

Ralph Schoon
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER Jul 20 '20, 12:36 p.m.

https://rsjazz.wordpress.com/2015/10/16/due-date-notifier-an-asynchronous-task-example/

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Question asked: Jul 18 '20, 3:48 a.m.

Question was seen: 1,291 times

Last updated: Jul 20 '20, 12:36 p.m.

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