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Permission denied : when RTC tool is accessed

Sidda Naik

(11●4) edited

Jul 21 '20, 1:08 a.m.

Hello when I'm accessing rtc tool through web client( https://xxxx/9443/ccm/web ) following message is shown and unable to login

"Permission denied

Your account does not have the group memberships required to access the requested resource. "

Above message is shown when I access rtc through web.

Also I'm unable to access RTC through eclipse.

Please help me to resolve the issue

Note :

1. Tool was working without any issue. Further server (where rtc is installed) restarted for some reason then the above issue is seen.

Thank you

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Accepted answer

Bharath Rao

(915●2●41) Jul 17 '20, 5:47 a.m.

Answered in https://jazz.net/forum/questions/270536

David Lafreniere selected this answer as the correct answer

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Question asked: Jul 17 '20, 5:35 a.m.

Question was seen: 1,088 times

Last updated: Jul 21 '20, 1:08 a.m.

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