It's all about the answers!

Ask a question

Permission denied : when RTC tool is accessed


Sidda Naik (114) | asked Jul 17 '20, 5:35 a.m.
edited Jul 21 '20, 1:08 a.m.

Hello when I'm  accessing rtc tool through web client( https://xxxx/9443/ccm/web ) following message is shown and unable to login 

"Permission denied
Your account does not have the group memberships required to access the requested resource. "


Above message is shown when I access rtc through web. 
Also I'm unable to access RTC through eclipse.
Please help me to resolve the issue 


Note : 
1. Tool was working without any  issue. Further server (where rtc is installed) restarted for some reason then the above issue is seen. 

Thank you


Accepted answer


permanent link
Bharath Rao (915135) | answered Jul 17 '20, 5:47 a.m.
David Lafreniere selected this answer as the correct answer

Your answer


Register or to post your answer.


Dashboards and work items are no longer publicly available, so some links may be invalid. We now provide similar information through other means. Learn more here.