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question asked: May 15 '20, 3:12 a.m.
question was seen: 1,315 times
last updated: May 15 '20, 1:53 p.m.

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error when launching IBM Doors

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Niro Kohnesheen (21●1●3) | asked May 15 '20, 3:12 a.m.

 When i press ''lauch'' to work with IBM DOORS Next Generation on Cloud Trial it gives me an error. The error is: {"error_description":"OpenID Connect client returned with status: SEND_401","error":401}.

How can i fix this problem?

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Bartosz Chrabski (3.4k●1●27●49) | answered May 15 '20, 1:53 p.m.
Hi Niro,

Maybe there is a problem with IBM website, looks like the issue with SSO and that you are not authorized to access the site.

I suggest using sandbox on jazz.net -> https://jazz.net/products/sandbox/


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