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[closed] CSV file is not downloading all the rows seen in the RTC query

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Bharath Rao
(915●2●41) closed
Jun 06 '23, 3:56 a.m.

We see that the csv file of the query result downloaded do not contain all the rows as seen in work item query result.


How to debug this ?

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David Adams
Jun 06 '23, 3:56 a.m.

 same issue 

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The question has been closed for the following reason: "Other" by davidhoney Jun 06 '23, 3:56 a.m.

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Bharath Rao
(915●2●41) Sep 25 '19, 9:09 a.m.

 If there are no errors seen in the UI, you could try the below points.


a. Try removing the columns added to the query, specifically the fields that have large text data, to see if it works. In a best case, only have the work item ID column in the query and review if the download shows all the rows.
b. If there was an earlier result which downloaded successfully for the same query, check the columns included there.
c. What is the overall size of the exported file ?
d. Was there any update on the browser after which the issue started showing up ?
e. Try exporting from RTC Eclipse Client as a workaround / to confirm if the same issue exists there as well.

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Question asked: Sep 25 '19, 9:02 a.m.

Question was seen: 2,408 times

Last updated: Jun 06 '23, 3:56 a.m.

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