RLIA - not connecting to JIRA servers : Showing error: Authentication credentials were not accepted by the server: Authentication failed
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2 answers
![]() The cookie-based authentication is no longer available for JIRA Cloud environments. Atlassian has disabled this feature start of the month.
Must use the API Token based authentication: https://docs.tasktop.com/premi <wbr> um/connector-documentation/atl <wbr> assian-jira#AtlassianJira-Emai <wbr> lAddressandAPITokenAuthenticat <wbr> ion(JiraCloudonly)Cloud Also, there where some other changes from Atlassian why it necessary that the upgrades to RLIA 1.2.0.9-ifix01 or newer otherwise as an example it could duplicate comments. More information can be found here: https://docs.tasktop.com/jira/ <wbr> https://docs.tasktop.com/premi <wbr> um/connector-documentation/atl <wbr> assian-jira |
![]() Atlassian JIRA cloud instances is this the case. Standard Authentication is only for on-premise instances possible. See deprecation notice from Atlassian: https://developer.atlassian.co <wbr> m/cloud/jira/platform/deprecat <wbr> ion-notice-basic-auth-and-cook <wbr> ie-based-auth/ |