RLIA - not connecting to JIRA servers : Showing error: Authentication credentials were not accepted by the server: Authentication failed
2 answers
The cookie-based authentication is no longer available for JIRA Cloud environments. Atlassian has disabled this feature start of the month.
Must use the API Token based authentication:
https://docs.tasktop.com/premi <wbr> um/connector-documentation/atl <wbr> assian-jira#AtlassianJira-Emai <wbr> lAddressandAPITokenAuthenticat <wbr> ion(JiraCloudonly)Cloud
Also, there where some other changes from Atlassian why it necessary that the upgrades to RLIA 1.2.0.9-ifix01 or newer otherwise as an example it could duplicate comments. More information can be found here:
https://docs.tasktop.com/jira/ <wbr>
https://docs.tasktop.com/premi <wbr> um/connector-documentation/atl <wbr> assian-jira
Atlassian JIRA cloud instances is this the case. Standard Authentication is only for on-premise instances possible.
See deprecation notice from Atlassian:
https://developer.atlassian.co <wbr> m/cloud/jira/platform/deprecat <wbr> ion-notice-basic-auth-and-cook <wbr> ie-based-auth/