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RLIA - not connecting to JIRA servers : Showing error: Authentication credentials were not accepted by the server: Authentication failed


Showing error: Authentication credentials were not accepted by the server: Authentication failed

We were able to log in to the webpage of JIRA from the particular machine, so the credentials are valid. As well as the connection was working before restart.

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The cookie-based authentication is no longer available for JIRA Cloud environments. Atlassian has disabled this feature start of the month.

 

Must use the API Token based authentication:

 https://docs.tasktop.com/premi <wbr> um/connector-documentation/atl <wbr> assian-jira#AtlassianJira-Emai <wbr> lAddressandAPITokenAuthenticat <wbr> ion(JiraCloudonly)Cloud

  Also, there where some other changes from Atlassian why it necessary that the upgrades to RLIA 1.2.0.9-ifix01 or newer otherwise as an example it could duplicate comments. More information can be found here:

   https://docs.tasktop.com/jira/ <wbr>

 https://docs.tasktop.com/premi <wbr> um/connector-documentation/atl <wbr> assian-jira

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Atlassian JIRA cloud instances is this the case. Standard Authentication is only for on-premise instances possible.

 See deprecation notice from Atlassian:

 https://developer.atlassian.co <wbr> m/cloud/jira/platform/deprecat <wbr> ion-notice-basic-auth-and-cook <wbr> ie-based-auth/

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Question asked: May 23 '19, 10:50 a.m.

Question was seen: 2,756 times

Last updated: May 23 '19, 11:05 a.m.

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