Why authentication failed every few minutes in RTC Client

Tanveer Zubair (21●5) | asked Apr 12 '19, 1:07 p.m.

I am using RTC 6.0.6 client on Windows machine.

We are using ldap user id and pwd.

I changed my PC pass word few days ago and from that I facing a challenge. This is for sure a local problem on my system only. The overall CLM is working fine.

The RTC IDE is kicking me out every few minutes, looks like it is attempting re-authenticate me and very likely getting old pwd and failed. It is very annoying and I have to login again again every few minutes.

Any idea how to fix this issue. I appreciate all.

Thanks

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Tanveer Zubair commented Apr 15 '19, 10:02 a.m.

Following instruction resolved my problem:

Try a new repository workspace.

Ralph Schoon commented Apr 15 '19, 10:10 a.m.

FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER

Eclipse stores some data as mementos in the .metadata folder in the Eclipse workspace. That is where something went wrong. I would assume that the removal of the repository connection should have been enough. But maybe not.

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Ralph Schoon (61.8k●3●36●43) | answered Apr 13 '19, 6:57 a.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER

Delete the repository connection and recreate it again.
Try a new repository workspace.
Check the logs in the .metadata folder.
Check the Java Version used by the client and update to a more current one.

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It's all about the answers!

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Why authentication failed every few minutes in RTC Client

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