Problem in launching rtc-screencapture.jnlp. Need help.
Its important to get the RTC url screencapture working, it was working not long ago in Firefox browser and all of a sudden when the rtc-screencapture.jnlp is run, it isn't bringing up the capture box .
OS: Linux RHEL v7
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Accepted answer
The below step helped in resolving the issue.
Go to (Firefox) Preferences --> Applications --> JNLP file --> Use Java 8.
Now go to your Java 8 directory --> bin --> javaws. This will open your jnlp file.
Ralph Schoon selected this answer as the correct answer
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2 other answers
One might have to add the RTC Url as a trusted site in the java control panel.
Open the Java Control Panel, click on Security
Click on Edit Site List...
Click on Add to add the https://your-rtc-host-name to the list.
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Sandhya Divakar it's not working for me.so if you have any other solution please tell. Comments
Sandhya Divakar
commented Mar 18 '19, 8:36 a.m.
Can you check if your firewall is blocked and do you see any pop-ups in your browser?
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Your answer
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