How to generate approver name automatically, when work item is in particular state.
Hi Team,
I want to generate specific approvers name in work item when work item moved to "In Progress" state.
for eg: if Work item is in "new" state and when user select "start working" state then by default in approve tab specific approvers name will be display. once approvers is approved that work item then that work item is move to "completed" state.
Is there any way to do that?
I am using CLM version 6.0.6.
Thanks
One answer
See https://rsjazz.wordpress.com/2012/11/30/a-create-approval-work-item-save-participant/
RTC has a mechnism to change the state of a work item when an approval is completed that can be configured in the process configuration - see the online help.
Alternatively it is possible to write a follow up action to do a state change after an approval is done. See https://rsjazz.wordpress.com/2012/11/27/resolve-parent-if-all-children-are-resolved-participant/ for example code.