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How to generate Java Trace for jnlp application in cases of suspected java environment issues.

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Sunil Kumar R
JAZZ DEVELOPER (1.1k●1●33●44) closed
Oct 16 '18, 12:43 p.m.
Steps to generate java trace for the ssl handshake failure on jnlp (RTC/ RQM) snapshot tool.

1. Enable java tracing and provide the ssl certificate, type and password as parameters

2. Enable logging and tracing through Java Console, enable “Mozilla family” if using Firefox.

3. Save changes. Restart browser

4. Login to RTC workitem and invoke the snapshot tool.

5. Confirm the snapshot tool loads..


6. Replicate the error behavior and share the complete text from the Java Console window.

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Ralph Schoon
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER Oct 17 '18, 2:28 a.m.

Please, next time ask a question, then answer your question and accept the question. 

If necessary ask me or Geoff Clemm to accept the answer. Thanks! 

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Ralph Schoon
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER (63.9k●3●36●48) Oct 17 '18, 2:29 a.m.

 See the answer in the original question.

Ralph Schoon selected this answer as the correct answer

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Question asked: Oct 16 '18, 12:42 p.m.

Question was seen: 2,139 times

Last updated: Oct 17 '18, 2:29 a.m.

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