How to generate Java Trace for jnlp application in cases of suspected java environment issues.
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Sunil Kumar R (1.1k●1●33●44)
| asked Oct 16 '18, 12:42 p.m.
JAZZ DEVELOPER closed Oct 16 '18, 12:43 p.m.
Steps to generate java trace for the ssl handshake failure on jnlp (RTC/ RQM) snapshot tool.
1. Enable java tracing and provide the ssl certificate, type and password as parameters
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2. Enable logging and tracing through Java Console, enable “Mozilla family” if using Firefox.
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3. Save changes. Restart browser
4. Login to RTC workitem and invoke the snapshot tool.
5. Confirm the snapshot tool loads..
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6. Replicate the error behavior and share the complete text from the Java Console window.
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Accepted answer
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Ralph Schoon (63.3k●3●36●46)
| answered Oct 17 '18, 2:29 a.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER See the answer in the original question. Ralph Schoon selected this answer as the correct answer
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