Email Configuration which is responsible for Approval section
Dear Jazz Community,
as a user I want to get emails if I am added in a workitem as reviewer/approver.
If I have disabled some email configurations in the past I'm now not getting any mails for this workflow.
For this reason I want to enable this option again, but from the description of the values I'm not sure which of these checkboxes is responsible to trigger an email for this use case.
Can you please explain it to me or at least give me a hint if there is a clear documentation on the functions behind the email configuration checkboxes please?
Thanks a lot in advance
Cheers
David
One answer
Is it not just a matter of checking/selecting "Email me for approval changes that affect me?" in the "Approvals" section of the "Mail Configuration" tab in the user editor? Can you confirm this is turned 'ON' for you?
I don't believe there is specific help documentation on the options on this tab, however for the most part the descriptions of each checkbox is pretty clear (in my opinion at least).