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Issues running RTC 6.0.5 after RTC 5.0.2 migration


Neal Schrauf (11) | asked Aug 24 '18, 2:58 p.m.

 After migrating RTC 6.0.5 from RTC 5.0.2, I was unable run diagnostics from the server view.  Also, it showed that 180 services would not run.  So we could work with the projects, workitems, etc.  Below are some of the errors seen in the jazz and jts logs.  Note: that the steps in the interactive migration guide were followed including migrating the WebSphere SDK to 7 and switching WebSphere to that JDK.  I've worked on other RTC upgrades and didn't have the issues I experienced with this upgrade.  Also, applied the latest iFix patch which didn't help.  Any help with the cause and how to resolve would be appreciated.  Errors from jazz and rtc log shown below.

jazz.log
2018-08-23 17:12:24,725 [WebContainer : 4 @@ 17:12 nschrauf <Mozilla/5.0 (Windows NT 6.1; WOW64; Trident/7.0; rv:11.0) like Gecko@10.1.15.200> /jazz/service/com.ibm.team.repository.service.internal.webuiInitializer.IWebUIInitializerRestService/initializationData] ERROR ernal.webuiInitializer.WebUIInitializerRestService  - Failed to get the IWebUIInitializer implementation from the descriptor: ExtensionServiceElementDescriptor@29ee9b57, bundle="com.ibm.team.process.service", componentId="com.ibm.team.process", implementationClass="com.ibm.team.process.internal.service.web.HideAccessGroupManagementPageInitializer"
com.ibm.team.repository.common.transport.TeamServiceRegistryException: CRJAZ1972E The "com.ibm.team.process.internal.service.web.HideAccessGroupManagementPageInitializer" service failed to activate because a service that it depends on, "com.ibm.team.process.internal.common.service.IProcessService", failed to be activated.
at com.ibm.team.repository.common.transport.internal.registry.AbstractActivationManagerOwner.buildServicesMap(AbstractActivationManagerOwner.java:391)
at com.ibm.team.repository.common.transport.internal.registry.AbstractActivationManagerOwner.doActivate(AbstractActivationManagerOwner.java:811)
at com.ibm.team.repository.common.transport.internal.registry.ExtensionServiceActivationManagerOwner.doActivate(ExtensionServiceActivationManagerOwner.java:92)
at com.ibm.team.repository.common.transport.internal.registry.ExtensionServiceActivationManagerOwner.forceActivate(ExtensionServiceActivationManagerOwner.java:114)
at com.ibm.team.repository.common.transport.registry.ExtensionServiceElementDescriptor.getImplementation(ExtensionServiceElementDescriptor.java:369)
at com.ibm.team.repository.common.transport.registry.ExtensionServiceElementDescriptor.getImplementation(ExtensionServiceElementDescriptor.java:345)
at com.ibm.team.repository.service.internal.webuiInitializer.WebUIInitializerRestService.service(WebUIInitializerRestService.java:85)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:95)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:56)
at java.lang.reflect.Method.invoke(Method.java:620)
at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.invoke(ExportProxyServiceRecord.java:361)
at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.access$0(ExportProxyServiceRecord.java:347)
at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord$ExportedServiceInvocationHandler.invoke(ExportProxyServiceRecord.java:56)
at com.sun.proxy.$Proxy123.service(Unknown Source)
at com.ibm.team.repository.servlet.AbstractTeamServerServlet.doRestService(AbstractTeamServerServlet.java:1112)
at com.ibm.team.repository.servlet.AbstractTeamServerServlet.handleRequest2(AbstractTeamServerServlet.java:2722)
at com.ibm.team.repository.servlet.AbstractTeamServerServlet.handleRequest(AbstractTeamServerServlet.java:2494)
at com.ibm.team.repository.servlet.AbstractTeamServerServlet.service(AbstractTeamServerServlet.java:1932)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:668)
at org.eclipse.equinox.http.registry.internal.ServletManager$ServletWrapper.service(ServletManager.java:180)
at org.eclipse.equinox.http.servlet.internal.ServletRegistration.service(ServletRegistration.java:61)
at org.eclipse.equinox.http.servlet.internal.ProxyServlet.processAlias(ProxyServlet.java:128)
at org.eclipse.equinox.http.servlet.internal.ProxyServlet.service(ProxyServlet.java:76)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:668)
at org.eclipse.equinox.servletbridge.BridgeServlet.service(BridgeServlet.java:152)
at com.ibm.team.repository.server.servletbridge.JazzServlet.service(JazzServlet.java:74)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:668)
at com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWrapper.java:1230)
at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:779)
at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:478)
at com.ibm.ws.webcontainer.servlet.ServletWrapperImpl.handleRequest(ServletWrapperImpl.java:178)
at com.ibm.ws.webcontainer.filter.WebAppFilterChain.invokeTarget(WebAppFilterChain.java:136)
at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:97)
at com.ibm.team.repository.server.servletbridge.BridgeFilter.processDelegate(BridgeFilter.java:165)
at com.ibm.team.repository.server.servletbridge.BridgeFilter.doFilter(BridgeFilter.java:198)
at com.ibm.ws.webcontainer.filter.FilterInstanceWrapper.doFilter(FilterInstanceWrapper.java:195)
at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:91)
at com.ibm.ws.webcontainer.filter.WebAppFilterManager.doFilter(WebAppFilterManager.java:960)
at com.ibm.ws.webcontainer.filter.WebAppFilterManager.invokeFilters(WebAppFilterManager.java:1064)
at com.ibm.ws.webcontainer.webapp.WebApp.handleRequest(WebApp.java:3878)
at com.ibm.ws.webcontainer.webapp.WebGroup.handleRequest(WebGroup.java:304)
at com.ibm.ws.webcontainer.WebContainer.handleRequest(WebContainer.java:981)
at com.ibm.ws.webcontainer.WSWebContainer.handleRequest(WSWebContainer.java:1662)
at com.ibm.ws.webcontainer.channel.WCChannelLink.ready(WCChannelLink.java:200)
at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleDiscrimination(HttpInboundLink.java:461)
at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleNewRequest(HttpInboundLink.java:528)
at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.processRequest(HttpInboundLink.java:314)
at com.ibm.ws.http.channel.inbound.impl.HttpICLReadCallback.complete(HttpICLReadCallback.java:88)
at com.ibm.ws.ssl.channel.impl.SSLReadServiceContext$SSLReadCompletedCallback.complete(SSLReadServiceContext.java:1818)
at com.ibm.ws.tcp.channel.impl.AioReadCompletionListener.futureCompleted(AioReadCompletionListener.java:175)
at com.ibm.io.async.AbstractAsyncFuture.invokeCallback(AbstractAsyncFuture.java:217)
at com.ibm.io.async.AsyncChannelFuture.fireCompletionActions(AsyncChannelFuture.java:161)
at com.ibm.io.async.AsyncFuture.completed(AsyncFuture.java:138)
at com.ibm.io.async.ResultHandler.complete(ResultHandler.java:204)
at com.ibm.io.async.ResultHandler.runEventProcessingLoop(ResultHandler.java:775)
at com.ibm.io.async.ResultHandler$2.run(ResultHandler.java:905)
at com.ibm.ws.util.ThreadPool$Worker.run(ThreadPool.java:1864)
Caused by: com.ibm.team.repository.common.transport.TeamServiceRegistryException: CRJAZ1972E The "com.ibm.team.process.internal.service.ProcessService" service failed to activate because a service that it depends on, "com.ibm.team.repository.service.internal.vvc.IInternalConfigurationManagementService", failed to be activated.
at com.ibm.team.repository.common.transport.internal.registry.AbstractActivationManagerOwner.buildServicesMap(AbstractActivationManagerOwner.java:391)
at com.ibm.team.repository.common.transport.internal.registry.AbstractActivationManagerOwner.doActivate(AbstractActivationManagerOwner.java:811)
at com.ibm.team.repository.common.transport.internal.registry.ServiceProviderActivationManagerOwner.getService(ServiceProviderActivationManagerOwner.java:133)
at com.ibm.team.repository.common.transport.internal.registry.OsgiServicesManager.getService(OsgiServicesManager.java:317)
at com.ibm.team.repository.common.transport.internal.registry.OsgiServicesManager.getService(OsgiServicesManager.java:326)
at com.ibm.team.repository.common.transport.internal.registry.AbstractActivationManagerOwner.buildServicesMap(AbstractActivationManagerOwner.java:380)
... 57 more
Caused by: com.ibm.team.repository.common.transport.TeamServiceRegistryException: CRJAZ1972E The "com.ibm.team.repository.service.internal.vvc.ConfigurationManagementService" service failed to activate because a service that it depends on, "com.ibm.team.repository.service.ITransactionService", failed to be activated.
at com.ibm.team.repository.common.transport.internal.registry.AbstractActivationManagerOwner.buildServicesMap(AbstractActivationManagerOwner.java:391)
at com.ibm.team.repository.common.transport.internal.registry.AbstractActivationManagerOwner.doActivate(AbstractActivationManagerOwner.java:811)
at com.ibm.team.repository.common.transport.internal.registry.ServiceProviderActivationManagerOwner.getService(ServiceProviderActivationManagerOwner.java:133)
at com.ibm.team.repository.common.transport.internal.registry.OsgiServicesManager.getService(OsgiServicesManager.java:317)
at com.ibm.team.repository.common.transport.internal.registry.OsgiServicesManager.getService(OsgiServicesManager.java:326)
at com.ibm.team.repository.common.transport.internal.registry.AbstractActivationManagerOwner.buildServicesMap(AbstractActivationManagerOwner.java:380)
... 62 more
Caused by: com.ibm.team.repository.common.transport.TeamServiceRegistryException: CRJAZ1972E The "com.ibm.team.repository.service.internal.TransactionService" service failed to activate because a service that it depends on, "com.ibm.team.repository.service.internal.IInternalAsynchronousTaskSchedulerService", failed to be activated.
at com.ibm.team.repository.common.transport.internal.registry.AbstractActivationManagerOwner.buildServicesMap(AbstractActivationManagerOwner.java:391)
at com.ibm.team.repository.common.transport.internal.registry.AbstractActivationManagerOwner.doActivate(AbstractActivationManagerOwner.java:811)
at com.ibm.team.repository.common.transport.internal.registry.ServiceProviderActivationManagerOwner.getService(ServiceProviderActivationManagerOwner.java:133)
at com.ibm.team.repository.common.transport.internal.registry.OsgiServicesManager.getService(OsgiServicesManager.java:317)
at com.ibm.team.repository.common.transport.internal.registry.OsgiServicesManager.getService(OsgiServicesManager.java:326)
at com.ibm.team.repository.common.transport.internal.registry.AbstractActivationManagerOwner.buildServicesMap(AbstractActivationManagerOwner.java:380)
... 67 more
Caused by: com.ibm.team.repository.common.transport.TeamServiceRegistryException: CRJAZ1972E The "com.ibm.team.repository.service.internal.AsynchronousTaskSchedulerService" service failed to activate because a service that it depends on, "com.ibm.team.repository.service.mapping.IGlobalServerRenameProgressService", failed to be activated.
at com.ibm.team.repository.common.transport.internal.registry.AbstractActivationManagerOwner.buildServicesMap(AbstractActivationManagerOwner.java:391)
at com.ibm.team.repository.common.transport.internal.registry.AbstractActivationManagerOwner.doActivate(AbstractActivationManagerOwner.java:811)
at com.ibm.team.repository.common.transport.internal.registry.ServiceProviderActivationManagerOwner.getService(ServiceProviderActivationManagerOwner.java:133)
at com.ibm.team.repository.common.transport.internal.registry.OsgiServicesManager.getService(OsgiServicesManager.java:317)
at com.ibm.team.repository.common.transport.internal.registry.OsgiServicesManager.getService(OsgiServicesManager.java:326)
at com.ibm.team.repository.common.transport.internal.registry.AbstractActivationManagerOwner.buildServicesMap(AbstractActivationManagerOwner.java:380)
... 72 more
Caused by: com.ibm.team.repository.common.transport.NoServiceWithMatchingFilterException: CRJAZ1135I Failed to find the service "com.ibm.team.repository.service.mapping.IGlobalServerRenameProgressService" with a matching filter "(|(globalRenameInProgress=false)(globalRenameInValidation=true))".  Use the administrative UI to verify that the server and applications are configured correctly.
at com.ibm.team.repository.common.transport.internal.registry.ServiceProviderActivationManagerOwner.getService(ServiceProviderActivationManagerOwner.java:142)
at com.ibm.team.repository.common.transport.internal.registry.OsgiServicesManager.getService(OsgiServicesManager.java:317)
at com.ibm.team.repository.common.transport.internal.registry.OsgiServicesManager.getService(OsgiServicesManager.java:326)
at com.ibm.team.repository.common.transport.internal.registry.AbstractActivationManagerOwner.buildServicesMap(AbstractActivationManagerOwner.java:380)
... 77 more

Possible solution

jts.log
2018-08-23 17:09:41,841 [       Launch callback handler] ERROR eam.repository.provision.internal.ProvisionService  - CRJAZ0288E The "com.ibm.team.rtc.update.site.content.rtc.feature" profile feature could not be installed from the "file:jts/sites/rtc-commons-update-site" update site that is referenced in the "/opt/IBM/JazzTeamServer_6.0.5/server/conf/jts/provision_profiles/rtc-commons-profile.ini" profile file.
com.ibm.team.repository.provision.ProvisionException: CRJAZ0281E The "org.eclipse.emf.ecore" dependency bundle cannot be installed.
at com.ibm.team.repository.provision.internal.ProvisionService.installFeature(ProvisionService.java:471)
at com.ibm.team.repository.provision.internal.ProvisionService.installFeature(ProvisionService.java:521)
at com.ibm.team.repository.provision.internal.ProvisionService.installFeature(ProvisionService.java:521)
at com.ibm.team.repository.provision.internal.ProvisionService.installFeature(ProvisionService.java:599)
at com.ibm.team.repository.provision.internal.ProvisionService.installFromProfileProperties(ProvisionService.java:1142)
at com.ibm.team.repository.provision.internal.ProvisionService.installFromProfiles(ProvisionService.java:1200)
at com.ibm.team.repository.provision.internal.ProvisionService.installFromProfileNoWait(ProvisionService.java:1341)
at com.ibm.team.repository.provision.internal.ProvisionService.installFromProfile(ProvisionService.java:1278)
at com.ibm.team.repository.provision.internal.ProvisionService.installFromContextConfigurationUrl(ProvisionService.java:1364)
at com.ibm.team.jfs.app.install.Activator$1.run(Activator.java:177)
at java.lang.Thread.run(Thread.java:798)
2018-08-23 17:09:59,485 [       Launch callback handler]  INFO nternal.app.servlet.util.ServletDispatchingHandler  - CRJZS0315I Servlet Dispatching Enabled
2018-08-23 17:09:59,485 [       Launch callback handler]  INFO nternal.app.servlet.util.ServletDispatchingHandler  - CRJZS0318I Servlet Loopback Disabled
2018-08-23 17:10:14,645 [       Launch callback handler] ERROR eam.repository.provision.internal.ProvisionService  - CRJZS0383E The "com.ibm.team.repotools.commands.remote" bundle could not be resolved.
2018-08-23 17:10:14,647 [       Launch callback handler] ERROR eam.repository.provision.internal.ProvisionService  - CRJZS0383E The "com.ibm.team.repotools.commands.remote.stats" bundle could not be resolved.
2018-08-23 17:10:14,673 [       Launch callback handler] ERROR eam.repository.provision.internal.ProvisionService  - CRJZS0383E The "com.ibm.team.scm.repotools" bundle could not be resolved.
 

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