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Using the Create Work Item Copy icon

Using the same process configuration but in different environements
when using the Create Work Item Copy it seems
1/ Makes the attributes available that have been completed
2/ one PA all the attributes are checked on the other they are not - how is this set.
Trying to find out how this works.- is there documentation - I want to either choose the attributes or choose which attributes are checked or not for copy.
Using RTC 6.0.4 and Firefox
Any help please