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How can I resolve the CRJAZ2082E error message?

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Shawn Chaney
(11●8) edited
May 18 '18, 7:19 a.m.

In the Jazz team server under diagnostics I am not showing my applications as being registered. I am seeing the following error message. Application: The discovery resource at https://clmdev.nga.ic.gov/rs/rootservices for "/jrs" cannot be accessed: The returned HTTP status was 500 The response body was Internal Server Error.  So When I attempt to re-register the applications I get the following error message: CRJAZ2082E which states that there is an internal misconfiguration was unable to complete my request. Can someone tell me how to fix this? I've created a ticket for this system already. Right now we are in a work stoppage.

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Ulf Arne Bister
May 20 '18, 10:59 a.m.
HTTP 500 is a generic error with loads of possible causes, ranging from certificate issues to proxy server misconfiguration. More info needed, e.g. - what versions, OS - did it work before? - if so, what else changed in your environment? Assuming this is a productive system and you opened a support case (Sev 1?) then this is the best way. If the root cause is not found feel free to share more info so we can chime in.

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Question asked: May 18 '18, 7:17 a.m.

Question was seen: 3,624 times

Last updated: May 20 '18, 10:59 a.m.

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