Personal dashboard lost after Jazz User ID change
We need to change Jazz User IDs, because IT migrating people to the new Active Directory and changing user account name.
We tried to clean complete user web browser settings, we tried to reindex everything after User ID change, nothing help.
No error message in log, Rational Team Concert just create a new user dashboard. Any hint, how to preserve original personal dashboard for user with changed Jazz User ID?
Thanks,
Vlastimil
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One answer
Hi Vlastimil,
I am facing the same issue while RTC-5 tomcat to RTC_6 upgrade as our LDAP registry has changed. Were you able to find a solution for this issue? Could you please share with us.
Thanks
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Your answer
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Comments
How did you change the user ID in the first place?
Hi, we tried two different ways:
1. Changed Jazz property User Registry to UNSUPPORTED and enable User ID modification. Then changed User ID on Jazz server manually using Active Users web section. And then switch back User Registry to LDAP.
2. Using libraries and plain API described on https://rsjazz.wordpress.com/2012/10/12/changing-the-jazz-user-id-using-the-rtc-plain-java-client-libraries/