CRLQE0864W Lifecycle Query Engine was unable to detect an external user registry
I've installed RTC 6.0.5 ifix002. Started with empty databases, installed JTS, CCM, DCC, LQE, QM, RM, RS and DW.
Accepted answer
The error occurs when LQE tries to fetch groups from the LDAP server. The LDAP query ends with an error R004028. In other words, the LDAP server is connected but a certain query fails. You can check the details of error R004028 in the below document.
https://www.ibm.com/support/knowledgecenter/en/SSLTBW_2.1.0/com.ibm.zos.v2r1.glpa400/msg-R004028.htm
Simply put, the LDAP query returns more records than the server allows, and you need to find a way to change this. You can narrow down the scope of the search (by setting the base DN to a lower level, for example), or increase the server limit, or increase the client limit. It all depends on the actual configuration. If you cannot resolve it by yourself, please contact IBM Support.
Comments
Hi Donald,
I did understand that the LDAP query returns too much results. Stretching up the server limit is not an option, so I need to reduce the search results. I hoped to get an answer to help me configuring LQE so it only searches the RACF-groups I've configured in my JTS user registry. Think that is the part you mentioned 'setting the base DN to a lower level', but how can I do that in LQE?
Fons
From the stack trace that you provided, the service is from JTS, not LQE.