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question asked: May 17 '17, 3:28 p.m.
question was seen: 1,128 times
last updated: May 18 '17, 9:39 a.m.

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How to have conditional default value for Subscribed By attribute?

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Jeffrey Burke (31●25●36) | asked May 17 '17, 3:28 p.m.

Hi everyone,

Would like to do something like the following:

When an attribute such as Request Type is set to "Broke/Fix" then set a Subscribed By attribute to a default value of "User List X", else if the Request Type attribute is set to "Enhancement" then set the Subscribed By attribute to a default value of "User List Y".

Any guidance would be appreciated. Thanks in advance!

Jeff

Comments
Donald Nong commented May 17 '17, 11:24 p.m.

What you described is a typical "calculated value" provider. While you can have a custom "Subscriptions" type attribute, I doubt that you can change the value of the built-in Subscribed By attribute.

Jeffrey Burke commented May 18 '17, 9:39 a.m.

Thanks Donald!

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Ralph Schoon (63.1k●3●36●46) | answered May 17 '17, 4:24 p.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER
edited May 17 '17, 4:25 p.m.

Default values fire only once. A type can be changed and then? I am pretty sure that the requirement has something to do with email notification. I don't think JavaScript will help. A follow up action could be done but I think the whole use case is not well defined and will likely not be satisfactory. More here:

RTC Process Customization – What you can and cannot do

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Jeffrey Burke commented May 18 '17, 9:39 a.m.

Thanks Ralph!

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