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RTC Workitem status is showing as instead of workitem Status

sasi kumar davuluru (153) | asked Mar 19 '18, 10:28 a.m.


We are currently on version RTC 6.0 no fix pack.

Some of the workitem status are showing as  instead of the workflow state New, Appoved, In progress etc.,. 

I have check the editor presentation for the default and it is showing as the Workflowstate. 

Any ideas, Please help

Thank you 


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Kevin Ramer (4.5k8180199) | answered Mar 19 '18, 11:00 a.m.

This looks like the workflow has been inadvertently altered from what it was to another work flow.  I have caused this myself while working in a work item configuration while mousing/scroll wheel around in the pane.   If the mouse pointer happens to glide over the work flow choice while scrolling the choice may be changed and you'd not notice.

sasi kumar davuluru selected this answer as the correct answer

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