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Doors RM and QM user LDAP login CRJAZ0744E A group for the user was not retrieved from the LDAP


Arun K Sriramaiah (3.2k12045) | asked Mar 12 '18, 6:11 a.m.
edited Mar 12 '18, 6:12 a.m.



"CRJAZ0744E A group for the user was not retrieved from the LDAP
server. Verify that the server application is configured properly and
that the LDAP server is reachable."

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Arun K Sriramaiah (3.2k12045) | answered Mar 12 '18, 6:15 a.m.

the teamserver.properties of  <g class="gr_ gr_9 gr-alert gr_spell gr_inline_cards gr_run_anim ContextualSpelling ins-del multiReplace" data-gr-id="9" id="9"> jts </g>  and ccm had case insensitive is set to true in  <g class="gr_ gr_10 gr-alert gr_spell gr_inline_cards gr_run_anim ContextualSpelling ins-del multiReplace" data-gr-id="10" id="10"> jts </g>  but not in ccm

email like: first.second@gmail.com

UserId: 
First.Second@gmail.com

so it was working in  <g class="gr_ gr_8 gr-alert gr_spell gr_inline_cards gr_run_anim ContextualSpelling ins-del multiReplace" data-gr-id="8" id="8"> jts </g>  and not in other applications ( Use case insensitive user ID matching = false)

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