Doors RM and QM user LDAP login CRJAZ0744E A group for the user was not retrieved from the LDAP
One answer
the teamserver.properties of
<g class="gr_ gr_9 gr-alert gr_spell gr_inline_cards gr_run_anim ContextualSpelling ins-del multiReplace" data-gr-id="9" id="9">
jts
</g>
and ccm had case insensitive is set to true in
<g class="gr_ gr_10 gr-alert gr_spell gr_inline_cards gr_run_anim ContextualSpelling ins-del multiReplace" data-gr-id="10" id="10">
jts
</g>
but not in ccm
email like: first.second@gmail.com
UserId: First.Second@gmail.com
so it was working in
<g class="gr_ gr_8 gr-alert gr_spell gr_inline_cards gr_run_anim ContextualSpelling ins-del multiReplace" data-gr-id="8" id="8">
jts
</g>
and not in other applications ( Use case insensitive user ID matching = false)