Jazz Forum Welcome to the Jazz Community Forum Connect and collaborate with IBM Engineering experts and users

[RTC] Is there a way to update work items without generating automatic emails for other users?

 Recently my team has had an influx of requests to make bulk work item modification in RTC projects. While we're able to make the updates relatively easily, we can't seem to find a way to make the updates "silently" or without generating automatic emails. We are okay with (and still want to keep) the update to the work item's history.


I am aware why the emails occur and that users can customize their own email notification settings. But normally our users want the emails, just not when they would receive 300 from a bulk update.

Is there a way to temporarily turn off emails for a particular project? Or a specific method for loading a bulk update (from either a .csv file in the web client, an update from a query, or any of the Eclipse client methods) that would not generate all the email for that data load?

Thanks,
Peter

0 votes


Accepted answer

Permanent link

Can you read this: https://rsjazz.wordpress.com/2016/06/29/the-rtc-mail-filtering-problem/ ?
There are some additional links at the end. That is pretty much what I know. I am not aware of a project area level switch to enable/disable notification.




Peter Hodges selected this answer as the correct answer

1 vote

Your answer

Register or log in to post your answer.

Dashboards and work items are no longer publicly available, so some links may be invalid. We now provide similar information through other means. Learn more here.

Search context
Follow this question

By Email: 

Once you sign in you will be able to subscribe for any updates here.

By RSS:

Answers
Answers and Comments
Question details
× 12,023

Question asked: Feb 22 '18, 2:51 p.m.

Question was seen: 1,498 times

Last updated: Feb 23 '18, 3:00 a.m.

Confirmation Cancel Confirm