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question asked: Dec 25 '17, 3:23 p.m.
question was seen: 1,746 times
last updated: Jan 09 '18, 11:06 a.m.

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unable to setup jts in windows 2012 r2 server

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ravishankar shankarnarayana rao (26●2) | asked Dec 25 '17, 3:23 p.m.
retagged Jan 09 '18, 11:06 a.m. by Ken Tessier (841●1●7)

 Hello,


I installed CLM-Web-Installer-Win-6.0.5 in windows server 2012 r2 (8 gb ram). 
I started jts using servstartup.bat,  i get following two  line message.
starting server clm.
server clm started.

When try to set up jts  using http://localhost:9080/jts/admin, i get following error.

SRVE0232E: Internal Server Error. 
Exception Message: [com/ibm/ws/security/context/internal/SubjectThreadContext]


com/ibm/ws/security/context/internal/SubjectThreadContext


IBM WebSphere Application Server

request early help to resolve the problem.
regards
ravishankar.

2 answers

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Don Yang (7.7k●21●109●138) | answered Dec 25 '17, 6:05 p.m.

I would suggest to refer to Install Interactive guide for details on jts setup procedures.
https://www.ibm.com/support/knowledgecenter/SSYMRC_6.0.5/com.ibm.jazz.install.doc/topics/roadmap_form.html

By default, jts setup should be something like
https://server:port/jts/setup

default port is 9443 here.

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ravishankar shankarnarayana rao (26●2) | answered Dec 26 '17, 7:18 a.m.


Hi,

I am not sure if this is to post my response to answer. As i could not post it as comment, i am writing it here.
 hello,

thanks for the response. 
but from https://loaclhost:9443/jts/setup also i get following response.
---------------------------------------------------------------------------------------------------------------

SRVE0232E: Internal Server Error. 
Exception Message: [com/ibm/ws/security/context/internal/SubjectThreadContext]


com/ibm/ws/security/context/internal/SubjectThreadContext


IBM WebSphere Application Server
-------------------------------------------------------------------------------------
I would like to add that i have installed the same in 2016 windows server and i do not get this error. The 2016 server is local where as the one that is giving the error is a virtual machine hosted by hosting service provider. This just additional information if  it is useful.

regaards
ravishankar.

Comments
Liora Milbaum commented Dec 26 '17, 12:38 p.m.

Check in the system requirements if 8gb RAM is sufficient. More then that, RAM in a hosted virtual machine can be tricky. Try to spin up a larger VM.

Don Yang commented Dec 26 '17, 7:01 p.m.

8 GB RAM is too small in this case. If it is memory related issue, system.out should have OOM messages. I saw a case that setting the below property could prevent the similar error, I hope that helps.

1) Log in to the Websphere administration console (http://<server name>:<admin
port>/ibm/console
2) Navigate to the following location:
Servers > Server Types > WebSphere application servers > server_name > Session
management
3) Uncheck Security integration
4) Save and then Save to Master Configuration
5) Restart the application server

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