It's all about the answers!

Ask a question

unable to setup jts in windows 2012 r2 server


ravishankar shankarnarayana rao (262) | asked Dec 25 '17, 3:23 p.m.
retagged Jan 09 '18, 11:06 a.m. by Ken Tessier (84117)

 Hello,


I installed CLM-Web-Installer-Win-6.0.5 in windows server 2012 r2 (8 gb ram). 
I started jts using servstartup.bat,  i get following two  line message.
starting server clm.
server clm started.

When try to set up jts  using http://localhost:9080/jts/admin, i get following error.

SRVE0232E: Internal Server Error. 
Exception Message: [com/ibm/ws/security/context/internal/SubjectThreadContext]


com/ibm/ws/security/context/internal/SubjectThreadContext


IBM WebSphere Application Server

request early help to resolve the problem.
regards
ravishankar.

2 answers



permanent link
Don Yang (7.7k21114139) | answered Dec 25 '17, 6:05 p.m.

I would suggest to refer to Install Interactive guide for details on jts setup procedures.
https://www.ibm.com/support/knowledgecenter/SSYMRC_6.0.5/com.ibm.jazz.install.doc/topics/roadmap_form.html

By default, jts setup should be something like
https://server:port/jts/setup

default port is 9443 here.


permanent link
ravishankar shankarnarayana rao (262) | answered Dec 26 '17, 7:18 a.m.


Hi,

I am not sure if this is to post my response to answer. As i could not post it as comment, i am writing it here.
 hello,

thanks for the response. 
but from https://loaclhost:9443/jts/setup also i get following response.
---------------------------------------------------------------------------------------------------------------

SRVE0232E: Internal Server Error. 
Exception Message: [com/ibm/ws/security/context/internal/SubjectThreadContext]


com/ibm/ws/security/context/internal/SubjectThreadContext


IBM WebSphere Application Server
-------------------------------------------------------------------------------------
I would like to add that i have installed the same in 2016 windows server and i do not get this error. The 2016 server is local where as the one that is giving the error is a virtual machine hosted by hosting service provider. This just additional information if  it is useful.

regaards
ravishankar.


Comments
Liora Milbaum commented Dec 26 '17, 12:38 p.m.

Check in the system requirements if 8gb RAM is sufficient. More then that, RAM in a hosted virtual machine can be tricky. Try to spin up a larger VM.


Don Yang commented Dec 26 '17, 7:01 p.m.

8 GB RAM is too small in this case. If it is memory related issue, system.out should have OOM messages. I saw a case that setting the below property could prevent the similar error, I hope that helps.

1) Log in to the Websphere administration console (http://<server name>:<admin
port>/ibm/console
2) Navigate to the following location:
Servers > Server Types > WebSphere application servers > server_name > Session
management
3) Uncheck Security integration
4) Save and then Save to Master Configuration
5) Restart the application server

Your answer


Register or to post your answer.


Dashboards and work items are no longer publicly available, so some links may be invalid. We now provide similar information through other means. Learn more here.