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Do you have to stop the JTS server in order to edit and save the teamserver.properties file?


Janet Charbonneau (852754) | asked Dec 13 '17, 2:36 p.m.

We need to edit the teamserver.properties file for JTS, but are unable to save the file.  Does the JTS server need to be stopped in order to edit and save that file?

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Bruce Azzarito (2613) | answered Dec 14 '17, 1:42 p.m.

To the best of my knowledge no.  I have edited it without stopping the server.  You would need to restart the JTS service for the changes to be implemented.

Janet Charbonneau selected this answer as the correct answer

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Janet Charbonneau commented Dec 18 '17, 11:15 a.m.

We were getting a permissions denied error and were able to finally save that file by opening notepad as Administrator and then modifying the file.  As you stated, we did have to restart JTS in order to see our changes. Thanks!

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Ralph Schoon (63.6k33646) | answered Dec 14 '17, 2:20 p.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER
edited Dec 14 '17, 2:28 p.m.

There are choices.

If someone else changes some setting in the advanced properties and saves your change in the file might be lost.
Except some changes, the JTS (and other apps) does not generally require a restart to have the changes being implemented if using the advanced properties.


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Janet Charbonneau commented Dec 14 '17, 2:46 p.m.

Ralph, we are currently trying to modify the email configuration within JTS and are having problems getting the username and password to be set to blank.  It will not save if you leave them both blank.  Therefore, we were trying to change them directly in the teamserver.properties file (not via the JTS configuration page), but have been unable to save the file.  We get a permissions denied error.  Our infrastructure team has verified that we have the correct permissions to that file, so was wondering if JTS locks that file thus denying us permission to change it.


Ralph Schoon commented Dec 14 '17, 3:26 p.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER

I am just telling you the options. How you decide to do it is up to your team. The other answer is valid as well.


Janet Charbonneau commented Dec 14 '17, 3:45 p.m.

Thanks, Ralph.  I forgot that we had gone into the Advanced Properties and tried it there as well.  It won't let you save the SMTP Username and Password as blank; it requires you to enter a value (even though the IBM help documentation states that you can leave it blank).  That is why we were going to the Microsoft file level to try to change it there, but ran into the permissions error.  I submitted another question on Jazz.net to help us resolve this error with the SMTP Username and Password, but haven't received an answer.  We have also opened up a PMR since we have run out of options to try to fix our User Authorization error for a mail server which requires no authentication.


Ralph Schoon commented Jan 03 '18, 6:04 a.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER

Thanks for the feedback. As long as it solves your issue, all is fine.

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