Is there a problem getting a license on jazz.net
I get the following error when trying to submit an enhancement request for RTC:
Missing required license. An error response was received from the Jazz Team Server. Status=400. Message: CRJAZ2676I Details about the error were written to the log file. To find this data, search the log file for this identifier: 290527c2-4cde-443f-a78b-b90f8a3a7130. Root cause: CRJAZ2676I Details about the error were written to the log file. To find this data, search the log file for this identifier: 4b4820c9-7d5f-4de6-81e5-67b3f0fe09c8. Root cause: Internal error. |
One answer
Geoffrey Clemm (30.1k●3●30●35)
| answered Feb 04 '16, 8:43 p.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER edited Feb 05 '16, 11:35 p.m.
I have another team member reporting the same problem. I am working with someone from support to track down what is going on, and will post anything I find out. In particular, it appears to be a problem with the contributor token licenses ... the various Floating licenses (e.g. "Developer-Floating") seem to not have this problem.
Comments It's probably all the token licenses. I have got the "Rational Team Concert - Developer-Token" license and experienced the exact same problem recently.
Geoffrey Clemm
commented Feb 05 '16, 11:33 p.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER
Word from support is that the token licenses should now be working properly. If anyone is still having trouble, please post here so we can have them look into it.
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