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question asked: Sep 21 '17, 6:04 a.m.
question was seen: 1,321 times
last updated: Sep 21 '17, 12:38 p.m.

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Enabling RTC Rich Work Item editor affects reading description via Java API

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Marko Tomljenovic (316●50●109) | asked Sep 21 '17, 6:04 a.m.

Hello,

we would like to enable the better text editor support in our 6.0.4 installation.
We do have quite a big amount of scripts/Java tools that are creating/changing work items on the fly.

Now we are wondering what consequences the activation of the rich text editor support we have to face when e.g. using one of our tools to change the description of a work item.

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Ulf Arne Bister commented Sep 21 '17, 7:23 a.m.

Good one.
I think the answer is pretty vital to us. Once we have the cycletime I will immediately look into this (or hope somebody answered this already)

- Arne

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Karthik Krishnan (889●9●122●164) | answered Sep 21 '17, 9:27 a.m.

Our observations in 6.0.3 when enabled the rich text editors:


-- Our automation which read description went for toss as it was returning HTML tags.
-- Our script needed to be changed to handle this.

In the end, we dropped the idea of using rich text editors due to extra effort to adapt our scripts.

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Marko Tomljenovic commented Sep 21 '17, 12:38 p.m.

Do you mean in the Java API the call to IWorkItem.getHTMLDescription() and then the calls to XMLString.getPlainText() and getXMLText()?

Where did you get HTML tags, in the getPlainText()?

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