New Report builder returns no results found when using ready to use story point burndown.
Nothing is returned...I specify required columns for my project ..but no results are returned? Any thoughts on what could be the problem?
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2 answers
Hi Nander,
Comments
Nander Brown
commented Sep 15 '17, 8:40 a.m.
Thanks for your response. We are running the report builder on RTC v6.0,1.
Kenji Sarai
commented Sep 26 '17, 3:29 a.m.
Given that the problem started happening since you upgraded to version 6.0.1, I suspect the data collection job (dcc) fails to load Story point (workitem) in 6.0.1. Verify if the dcc job "Change and Configuration Management - Work Items" is running fine. If not, verify the dcc*.log files what the problem is.
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To continue my update from above, here is our timeline:
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