Question on Work Item customization
Hello everyone
I am running RTC version 1.0.1.1 installed on Windows server 2003 machine. I have a need to implement a change management system. I need to let my manager know if the solution can be implemented in RTC. If it cannot be implemnetd then I need to quickly consider other options. Here are my requirements - 1. Create a record called General Request which can be of type Question, Issue or Comment. The Type drop down menu should show these 3 values. 2. Some of the fields dispalyed for one type of request should be greyed out from the other two types. For example, Comment must have Technical area field which should be greyed out from the other types of request. 3. The values appearing in a drop down menu for some of the fields should be dependent on the value of another field. Please let me know if this can be done. If so, how do I implement it ? Any help is much appreciuated ! Thanks npotti |
One answer
1. Create a record called General Request which can be of type Yes, no problem with RTC 1.0 and 2.0 by configuration only (no code necessary) 2. Some of the fields dispalyed for one type of request should be Yes, no problem with RTC 1.0 and 2.0 by configuration only (no code necessary) 3. The values appearing in a drop down menu for some of the fields It can be implemented with 2.0 to some extent, and improving customization in this area is currently very high on our priority list: https://jazz.net/jazz/resource/itemName/com.ibm.team.workitem.WorkItem/93937 Please let me know if this can be done. If so, how do I implement it There are quite a few articles and Wiki pages on customization: http://jazz.net/library/article/129 http://jazz.net/library/article/130 https://jazz.net/wiki/bin/view/Main/ContributingAttributePresentations -- Regards, Patrick Jazz Work Item Team |
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