Question on Work Item customization
Hello everyone
I am running RTC version 1.0.1.1 installed on Windows server 2003 machine.
I have a need to implement a change management system. I need to let my manager know if the solution can be implemented in RTC. If it cannot be implemnetd then I need to quickly consider other options. Here are my requirements -
1. Create a record called General Request which can be of type Question, Issue or Comment. The Type drop down menu should show these 3 values.
2. Some of the fields dispalyed for one type of request should be greyed out from the other two types. For example, Comment must have Technical area field which should be greyed out from the other types of request.
3. The values appearing in a drop down menu for some of the fields should be dependent on the value of another field.
Please let me know if this can be done. If so, how do I implement it ?
Any help is much appreciuated !
Thanks
npotti
I am running RTC version 1.0.1.1 installed on Windows server 2003 machine.
I have a need to implement a change management system. I need to let my manager know if the solution can be implemented in RTC. If it cannot be implemnetd then I need to quickly consider other options. Here are my requirements -
1. Create a record called General Request which can be of type Question, Issue or Comment. The Type drop down menu should show these 3 values.
2. Some of the fields dispalyed for one type of request should be greyed out from the other two types. For example, Comment must have Technical area field which should be greyed out from the other types of request.
3. The values appearing in a drop down menu for some of the fields should be dependent on the value of another field.
Please let me know if this can be done. If so, how do I implement it ?
Any help is much appreciuated !
Thanks
npotti
One answer
1. Create a record called General Request which can be of type
Question, Issue or Comment. The Type drop down menu should show these
3 values.
Yes, no problem with RTC 1.0 and 2.0 by configuration only (no code
necessary)
2. Some of the fields dispalyed for one type of request should be
greyed out from the other two types. For example, Comment must have
Technical area field which should be greyed out from the other types
of request.
Yes, no problem with RTC 1.0 and 2.0 by configuration only (no code
necessary)
3. The values appearing in a drop down menu for some of the fields
should be dependent on the value of another field.
It can be implemented with 2.0 to some extent, and improving customization
in this area is currently very high on our priority list:
https://jazz.net/jazz/resource/itemName/com.ibm.team.workitem.WorkItem/93937
Please let me know if this can be done. If so, how do I implement it
There are quite a few articles and Wiki pages on customization:
http://jazz.net/library/article/129
http://jazz.net/library/article/130
https://jazz.net/wiki/bin/view/Main/ContributingAttributePresentations
--
Regards,
Patrick
Jazz Work Item Team