CRJAZ2247E There was an error executing setup for the application "Rational Jazz Team Server (https://test.com:9443/jts)": "null"
After installing CLM 5.0.2 and trying to run the following reportool-jts command: ***** ./repotools-jts.sh -setup repositoryURL=https://test.com:9443/jts parametersFile=m.txt responseFile=respjts.txt prompt=missing adminUserId= adminPassword= ***** However, this fails when it gets at the point of asking for a licence and I select the trial keys. When selecting any of the options here, it will provide the null point error. Error: ********** CRJAZ2247E There was an error executing setup for the application "Rational Jazz Team Server (https://test.com:9443/jts)": "null". Check the log for more details. ********** |
One answer
--> In m.txt is a set of parameters that has been provided.
--> I verified based on the following jazz.net forum discussion, where one of the users did face a similar issue. https://jazz.net/forum/questions/172748/repotools-set-up-of-jts-always-crashes-with-a-nullpointerexception Here is the steps that was taken by one of the users there to resolve: ***** It turns out that the change to /etc/security/limits.conf hadn't been saved in the snapshot I ran the above test from. Looking at the server logs, I saw the 'too many open files' messages. Once I updated limits.conf and restarted the machine, I was able to run through the command line setup successfully. ***** However, I verified this and here is the settings that I had: ***** * hard nofile 755360 * soft nofile 755360 * hard nproc 200000 * soft nproc 200000 ***** These are the limits.conf file additions made when the server was configured. --> The install is failing due to possible missing properties: ***** CRJAZ2247E There was an error executing setup for the application "Rational Jazz Team Server (https://test.com:9443/jts)": "null". Check the log for more details. java.lang.NullPointerException at com.ibm.team.repository.service.internal.setup.processor.ScriptableSetupWizardProcessor$AbstractServiceHandler.getReference(ScriptableSetupWizardProcessor.java:1466) at com.ibm.team.repository.service.internal.setup.processor.ScriptableSetupWizardProcessor$AbstractServiceHandler.createRequestArgs(ScriptableSetupWizardProcessor.java:1407) at com.ibm.team.repository.service.internal.setup.processor.ScriptableSetupWizardProcessor$AbstractServiceHandler.execute(ScriptableSetupWizardProcessor.java:1195) at com.ibm.team.repository.service.internal.setup.processor.ScriptableSetupWizardProcessor$AbstractServiceHandler.doCall(ScriptableSetupWizardProcessor.java:1188) at com.ibm.team.repository.service.internal.setup.processor.ScriptableSetupWizardProcessor.invokeSetupService(ScriptableSetupWizardProcessor.java:894) at com.ibm.team.repository.service.internal.setup.processor.ScriptableSetupWizardProcessor.executeSetupStepChoiceOptions(ScriptableSetupWizardProcessor.java:770) at com.ibm.team.repository.service.internal.setup.processor.ScriptableSetupWizardProcessor.executeSetupStepChoiceOptions(ScriptableSetupWizardProcessor.java:761) at com.ibm.team.repository.service.internal.setup.processor.ScriptableSetupWizardProcessor.executeSetupStepChoiceOptions(ScriptableSetupWizardProcessor.java:761) at com.ibm.team.repository.service.internal.setup.processor.ScriptableSetupWizardProcessor.processChoices(ScriptableSetupWizardProcessor.java:607) at com.ibm.team.repository.service.internal.setup.processor.ScriptableSetupWizardProcessor.executeSetupStep(ScriptableSetupWizardProcessor.java:582) at com.ibm.team.repository.service.internal.setup.processor.ScriptableSetupWizardProcessor.process(ScriptableSetupWizardProcessor.java:355) at com.ibm.team.repository.service.internal.setup.processor.ScriptableSetupWizardProcessor.runSetup(ScriptableSetupWizardProcessor.java:213) at com.ibm.team.repotools.commands.remote.internal.SetupCommand.execute(SetupCommand.java:93) at com.ibm.team.repotools.command.AbstractCommand.execute(AbstractCommand.java:68) at com.ibm.team.repotools.rcp.internal.RepositoryToolsApplication.run(RepositoryToolsApplication.java:816) at com.ibm.team.repotools.rcp.internal.RepositoryToolsApplication.start(RepositoryToolsApplication.java:891) at org.eclipse.equinox.internal.app.EclipseAppHandle.run(EclipseAppHandle.java:196) at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.runApplication(EclipseAppLauncher.java:110) at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.start(EclipseAppLauncher.java:79) at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:369) at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:179) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:60) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:37) at java.lang.reflect.Method.invoke(Method.java:611) at org.eclipse.equinox.launcher.Main.invokeFramework(Main.java:620) at org.eclipse.equinox.launcher.Main.basicRun(Main.java:575) at org.eclipse.equinox.launcher.Main.run(Main.java:1408) at org.eclipse.equinox.launcher.Main.main(Main.java:1384) CRJAZ2236E There was an error executing setup: "Internal error" Check the log at "/opt/IBM/JazzTeamServer/server/repotools-jts_setup.log" for more information. com.ibm.team.repository.service.internal.setup.processor.ScriptableSetupWizardProcessor$ScriptableSetupException: Internal error at com.ibm.team.repository.service.internal.setup.processor.ScriptableSetupWizardProcessor.runSetup(ScriptableSetupWizardProcessor.java:218) at com.ibm.team.repotools.commands.remote.internal.SetupCommand.execute(SetupCommand.java:93) at com.ibm.team.repotools.command.AbstractCommand.execute(AbstractCommand.java:68) at com.ibm.team.repotools.rcp.internal.RepositoryToolsApplication.run(RepositoryToolsApplication.java:816) at com.ibm.team.repotools.rcp.internal.RepositoryToolsApplication.start(RepositoryToolsApplication.java:891) at org.eclipse.equinox.internal.app.EclipseAppHandle.run(EclipseAppHandle.java:196) at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.runApplication(EclipseAppLauncher.java:110) at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.start(EclipseAppLauncher.java:79) at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:369) at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:179) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:60) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:37) at java.lang.reflect.Method.invoke(Method.java:611) at org.eclipse.equinox.launcher.Main.invokeFramework(Main.java:620) at org.eclipse.equinox.launcher.Main.basicRun(Main.java:575) at org.eclipse.equinox.launcher.Main.run(Main.java:1408) at org.eclipse.equinox.launcher.Main.main(Main.java:1384) Caused by: java.lang.NullPointerException at com.ibm.team.repository.service.internal.setup.processor.ScriptableSetupWizardProcessor$AbstractServiceHandler.getReference(ScriptableSetupWizardProcessor.java:1466) at com.ibm.team.repository.service.internal.setup.processor.ScriptableSetupWizardProcessor$AbstractServiceHandler.createRequestArgs(ScriptableSetupWizardProcessor.java:1407) at com.ibm.team.repository.service.internal.setup.processor.ScriptableSetupWizardProcessor$AbstractServiceHandler.execute(ScriptableSetupWizardProcessor.java:1195) at com.ibm.team.repository.service.internal.setup.processor.ScriptableSetupWizardProcessor$AbstractServiceHandler.doCall(ScriptableSetupWizardProcessor.java:1188) at com.ibm.team.repository.service.internal.setup.processor.ScriptableSetupWizardProcessor.invokeSetupService(ScriptableSetupWizardProcessor.java:894) at com.ibm.team.repository.service.internal.setup.processor.ScriptableSetupWizardProcessor.executeSetupStepChoiceOptions(ScriptableSetupWizardProcessor.java:770) at com.ibm.team.repository.service.internal.setup.processor.ScriptableSetupWizardProcessor.executeSetupStepChoiceOptions(ScriptableSetupWizardProcessor.java:761) at com.ibm.team.repository.service.internal.setup.processor.ScriptableSetupWizardProcessor.executeSetupStepChoiceOptions(ScriptableSetupWizardProcessor.java:761) at com.ibm.team.repository.service.internal.setup.processor.ScriptableSetupWizardProcessor.processChoices(ScriptableSetupWizardProcessor.java:607) at com.ibm.team.repository.service.internal.setup.processor.ScriptableSetupWizardProcessor.executeSetupStep(ScriptableSetupWizardProcessor.java:582) at com.ibm.team.repository.service.internal.setup.processor.ScriptableSetupWizardProcessor.process(ScriptableSetupWizardProcessor.java:355) at com.ibm.team.repository.service.internal.setup.processor.ScriptableSetupWizardProcessor.runSetup(ScriptableSetupWizardProcessor.java:213) ***** --> I was trying to use LDAP and was not disabling ADMIN user and trying to activate the "contributor" trial licenses. I succeeded in running through a complete command line setup by disabling the ADMIN user and using the full licenses instead of contributor. With this combination the NPE is not hit. |
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