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We are facing acess Problems in RTC and unable to access RTC Dashboards?

We are unable to access RTC dashboards and many others facing the same issue.
"Permission Denied
Your account does not have the group memberships required to access the requested resource"
Can you help us what is meant?where things are wrong?

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 Hope user has RTC develop floating licenses assigned and then added to Jazz Users group? Is this happening for only one user? Is anyone else can access the dashboards ?




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1. What is the JTS version you using?

2. Which application server are you using?

Regards,

Satish

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Question asked: Aug 08 '17, 9:11 a.m.

Question was seen: 2,285 times

Last updated: Aug 08 '17, 9:50 a.m.

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