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question asked: Aug 08 '17, 9:11 a.m.
question was seen: 2,119 times
last updated: Aug 08 '17, 9:50 a.m.

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We are facing acess Problems in RTC and unable to access RTC Dashboards?

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rkRash 123 (11●3●19) | asked Aug 08 '17, 9:11 a.m.

We are unable to access RTC dashboards and many others facing the same issue.
"Permission Denied
Your account does not have the group memberships required to access the requested resource"
Can you help us what is meant?where things are wrong?

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Naveen V commented Aug 08 '17, 9:47 a.m.

 Hope user has RTC develop floating licenses assigned and then added to Jazz Users group? Is this happening for only one user? Is anyone else can access the dashboards ?


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Satish Narayanachar (96●4●26) | answered Aug 08 '17, 9:50 a.m.

1. What is the JTS version you using?

2. Which application server are you using?

Regards,

Satish

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