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question asked: Jul 21 '17, 12:05 p.m.
question was seen: 2,403 times
last updated: Jul 21 '17, 1:36 p.m.

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Buid schedule doesn't kick off or email notification doesn't go

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Neeraj Kumar (11●1●2) | asked Jul 21 '17, 12:05 p.m.

I scheduled the build at 6:00 AM ET everyday. But, it doesn't start at that time and Also, I have provided a email list for notification..None of them get the email.

What could be the problem?

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Ulf Arne Bister (1.3k●4●13) | answered Jul 21 '17, 1:27 p.m.

 To troubleshoot, does the build start from the build definition when requested manually with the build engines running? If email notification is configured and running otherwise in your Jazz environment I would guess it was not sent since the build never kicked off.

Are your JTS and /ccm in a distributed topology? Sharing a time server for synchronized time? How about the machine on which your build engine is running?

gg,
Arne

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Neeraj Kumar (11●1●2) | answered Jul 21 '17, 1:36 p.m.

I Manually start the build from build definition page. Build is successful. but, no notification.
The Jazz Build engine is running in the Linux Vm environment. When I kickoff manually, Jazz build engine is still running.
The RTC is configured in the distributed work space I guess

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