Jazz Forum Welcome to the Jazz Community Forum Connect and collaborate with IBM Engineering experts and users

Unable to access workflows

Questions
Tags
Users
Badges
Jono Copper
(13●4) Jul 06 '17, 2:01 a.m.

Hello,


When I access the workflows link in the work items section, I get no response.

This happened after I was creating a new status for tasks in my project area and I was updating the workflows to incorporate that new status. I got a warning message (indicating something could not be set to null) and I noticed that all statuses in that workflow were no longer visible. I exited and went back in but I could no longer access the workflow section for any type  in that project.

Am using Rational Jazz Team server version 5.0.2

0 votes

Comments
Jono Copper
Jul 06 '17, 2:11 a.m.

When clicking on workflows, the below error is given:


Uncaught Error: Tried to register widget with id==com_ibm_team_workitem_web_process_ui_internal_page_WorkItemProcessPage_0_workflow but that id is already registered

Any ideas on what may have caused this?

Thanks.

1 answer
1,618 views
0 votes

Accepted answer

Permanent link
Ralph Schoon
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER (63.9k●3●36●48) Jul 06 '17, 2:24 a.m.

 Try using the RTC Eclipse client, I have seen that if one client has an issue, sometimes the other does not and allows fixing the issue.

Jono Copper selected this answer as the correct answer

0 votes

Comments
Jono Copper
Jul 06 '17, 9:59 p.m.

Thanks Ralph, was able to refresh the workflows from the eclipse client and it is now available from the web portal.

Your answer

Register or log in to post your answer.

Dashboards and work items are no longer publicly available, so some links may be invalid. We now provide similar information through other means. Learn more here.

Ask a question
Guidelines
FAQ
Search context
Follow this question

By Email: 

Once you sign in you will be able to subscribe for any updates here.

By RSS:

Answers
Answers and Comments
Question details

Question asked: Jul 06 '17, 2:01 a.m.

Question was seen: 1,618 times

Last updated: Jul 06 '17, 9:59 p.m.

Confirmation Cancel Confirm