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question asked: Jul 06 '17, 2:01 a.m.
question was seen: 1,317 times
last updated: Jul 06 '17, 9:59 p.m.

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Unable to access workflows

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Jono Copper (13●4) | asked Jul 06 '17, 2:01 a.m.

Hello,


When I access the workflows link in the work items section, I get no response.

This happened after I was creating a new status for tasks in my project area and I was updating the workflows to incorporate that new status. I got a warning message (indicating something could not be set to null) and I noticed that all statuses in that workflow were no longer visible. I exited and went back in but I could no longer access the workflow section for any type  in that project.

Am using Rational Jazz Team server version 5.0.2

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Jono Copper commented Jul 06 '17, 2:11 a.m.

When clicking on workflows, the below error is given:


Uncaught Error: Tried to register widget with id==com_ibm_team_workitem_web_process_ui_internal_page_WorkItemProcessPage_0_workflow but that id is already registered

Any ideas on what may have caused this?

Thanks.

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Ralph Schoon (63.1k●3●36●46) | answered Jul 06 '17, 2:24 a.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER

 Try using the RTC Eclipse client, I have seen that if one client has an issue, sometimes the other does not and allows fixing the issue.

Jono Copper selected this answer as the correct answer
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Jono Copper commented Jul 06 '17, 9:59 p.m.

Thanks Ralph, was able to refresh the workflows from the eclipse client and it is now available from the web portal.

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