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Error while installation of RQMExcelExporter

 Name: RQMExcelExporter

From: file:///C:/Program Files/IBM/RQMExcelImporterX64/RQMExcelExporter.vsto

** Exception Text **
System.Deployment.Application.DeploymentDownloadException: Downloading file:///C:/Program Files/IBM/RQMExcelImporterX64/en-US/RQMExcelExporter.resources.dll did not succeed. ---> System.Net.WebException: Could not find a part of the path 'C:\Program Files\IBM\RQMExcelImporterX64\en-US\RQMExcelExporter.resources.dll'. ---> System.Net.WebException: Could not find a part of the path 'C:\Program Files\IBM\RQMExcelImporterX64\en-US\RQMExcelExporter.resources.dll'. ---> System.IO.DirectoryNotFoundException: Could not find a part of the path 'C:\Program Files\IBM\RQMExcelImporterX64\en-US\RQMExcelExporter.resources.dll'.
   at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
   at System.IO.FileStream.Init(String path, FileMode mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32 bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath, Boolean bFromProxy)
   at System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share, Int32 bufferSize, FileOptions options, String msgPath, Boolean bFromProxy)
   at System.Net.FileWebStream..ctor(FileWebRequest request, String path, FileMode mode, FileAccess access, FileShare sharing, Int32 length, Boolean async)
   at System.Net.FileWebResponse..ctor(FileWebRequest request, Uri uri, FileAccess access, Boolean asyncHint)
   --- End of inner exception stack trace ---
   at System.Net.FileWebResponse..ctor(FileWebRequest request, Uri uri, FileAccess access, Boolean asyncHint)
   at System.Net.FileWebRequest.GetResponseCallback(Object state)
   --- End of inner exception stack trace ---
   at System.Net.FileWebRequest.EndGetResponse(IAsyncResult asyncResult)
   at System.Net.FileWebRequest.GetResponse()
   at System.Deployment.Application.SystemNetDownloader.DownloadSingleFile(DownloadQueueItem next)
   --- End of inner exception stack trace ---
   at Microsoft.VisualStudio.Tools.Applications.Deployment.ClickOnceAddInDeploymentManager.DownloadAddIn(TimeSpan timeout)
   at Microsoft.VisualStudio.Tools.Applications.Deployment.ClickOnceAddInDeploymentManager.InstallAddIn()

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Comments

a lot of missing info here:
. from another post, it seems RQM is v4.0.3. what version of RQMExcelImporter are you installing?
. there are multiple installer available, which one did you try to install(such as RQMExcelImporterX64, RQMExcelImporte.exe etc)
. what is the OS you installed Importer on? 32bit or 64bit?
. what version of Excel do you have? 32bit or 64bit?
.  did you check with https://jazz.net/wiki/bin/view/Main/RQMExcelWordImporter and if the pre-requisites are met?

.



One answer

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Himanshu,


As pointed by Don, please provide requested details; looking at the stack trace it appears like either you are not having administrative access (read/write) to installed location or installation process didn't complete successfully.

Regards,
Mehul

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Question asked: May 25 '17, 10:05 p.m.

Question was seen: 1,698 times

Last updated: May 30 '17, 9:07 a.m.

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