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[closed] configure Email templates in RTC

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Simon Eickel
(1.1k●7●54●57) closed
May 29 '17, 3:46 a.m.

 Hi there,


a long time has gone and I'm back with an easy question.
When configuring our email templates it is necessary to get information of custom attributes.

This guide describes the possibility to address custom attributes using ${workItem.get()}:
https://jazz.net/library/article/957 (one of the last tops - Limitations)

What do I need to put into the brackets () ?
The name is not working and the id is also not working.

Any suggestions would be helpful :)

Thanks,
Simon

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The question has been closed for the following reason: "The question is answered, right answer was accepted" by eickel May 29 '17, 3:46 a.m.

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Ian Wark
(797●1●35●53) May 29 '17, 2:10 a.m.

Hi Simon

I got this to work using the id of the custom attribute. I used double quotes and it obtained the value.

${workItem.get("myid")}

HTH

Simon Eickel selected this answer as the correct answer

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Simon Eickel
May 29 '17, 3:46 a.m.

 Hi Ian,


thanks - that's it!

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Question asked: May 23 '17, 7:54 a.m.

Question was seen: 2,621 times

Last updated: May 29 '17, 3:46 a.m.

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