Error Invoking Service when selecting Planned Items

Hi,

this does not ring a bell. So this is a shot into the blue.... I had issues with the web clients some times, especially after upgrading. What you could do is clear your browser cache. Do you have a different browser available and see the same effect? If not this would indicate clearing the cache/history could help.

Ralph

Could you pls check your server log for an exception and open a defect to
track the issue?

Thanks!

--
MikeS
Jazz Agile Planning team

On Mon, 14 Sep 2009 07:52:52 +0200, miwalker
<miwalker> wrote:

On the Web Client when I click on the Planned Items tab in any Plan I
get a popup box with an "Error Invoking Service!" msg.
This doesn't happen anywhere else and I can access the Planned Items
tab fine in the Eclipse Client.

There's no error displayed on the server. I've tried rebooting the
server but the error is still there. It occurs on both Firefox and
IE and was working fine about a week ago.

Has anyone seen this before?

Could you pls check your server log for an exception and open a defect to
track the issue?

Thanks!

--
MikeS
Jazz Agile Planning team

On Mon, 14 Sep 2009 07:52:52 +0200, miwalker
<miwalker> wrote:

On the Web Client when I click on the Planned Items tab in any Plan I
get a popup box with an "Error Invoking Service!" msg.
This doesn't happen anywhere else and I can access the Planned Items
tab fine in the Eclipse Client.

There's no error displayed on the server. I've tried rebooting the
server but the error is still there. It occurs on both Firefox and
IE and was working fine about a week ago.

Has anyone seen this before?

Here is the error on the Server Log:

WARN - CRJAZ1165I Marshalling exception processing request for service "com.ibm.team.re...
Tuesday, September 15, 2009 12:41 PM
CRJAZ1165I Marshalling exception processing request for service "com.ibm.team.repository.common.internal.IRepositoryRemoteService". CRJAZ1170I The request was made by user "miwalker" from "9.30.54.143". CRJAZ1167I The stack trace hash is 5A0CAFB298B141BD271A191451D91234DBDB440E, use it to locate the previously logged stack trace at Tue Sep 15 12:39:47 PDT 2009.

Location

com.ibm.team.repository.servlet.AbstractTeamServerServlet.logWarningWithClientDetails(AbstractTeamServerServlet.java:1260)
WARN - CRJAZ1165I Marshalling exception processing request for service "com.ibm.team.re...
Tuesday, September 15, 2009 12:39 PM
CRJAZ1165I Marshalling exception processing request for service "com.ibm.team.repository.common.internal.IRepositoryRemoteService". CRJAZ1170I The request was made by user "miwalker" from "9.30.54.143". CRJAZ1166I The stack trace hash is 5A0CAFB298B141BD271A191451D91234DBDB440E.

Throwable

com.ibm.team.repository.common.internal.marshal.MarshallingException: org.eclipse.emf.ecore.resource.Resource$IOWrappedException: Package with uri 'com.ibm.rqm.execution' not found. (, 13, 86)

at com.ibm.team.repository.common.internal.marshal.impl.EObjectMarshaller.demarshalInputStreamToObject(EObjectMarshaller.java:504)

at com.ibm.team.repository.common.internal.marshal.impl.WebServicesMarshaller.demarshalInputStreamToServiceRequest(WebServicesMarshaller.java:102)

at com.ibm.team.repository.servlet.AbstractTeamServerServlet.doPost(AbstractTeamServerServlet.java:666)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:710)

at com.ibm.team.repository.servlet.AbstractTeamServerServlet.handleRequest(AbstractTeamServerServlet.java:1657)

at com.ibm.team.repository.servlet.AbstractTeamServerServlet.service(AbstractTeamServerServlet.java:1471)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:803)

at org.eclipse.equinox.http.registry.internal.ServletManager$ServletWrapper.service(ServletManager.java:180)

at org.eclipse.equinox.http.servlet.internal.ServletRegistration.handleRequest(ServletRegistration.java:90)

at org.eclipse.equinox.http.servlet.internal.ProxyServlet.processAlias(ProxyServlet.java:111)

at org.eclipse.equinox.http.servlet.internal.ProxyServlet.service(ProxyServlet.java:75)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:803)

at org.eclipse.equinox.servletbridge.BridgeServlet.service(BridgeServlet.java:121)

at com.ibm.team.repository.server.servletbridge.JazzServlet.service(JazzServlet.java:54)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:803)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:269)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)

at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:210)

at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:174)

at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:525)

at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)

at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:117)

at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:108)

at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:151)

at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:870)

at org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConnection(Http11BaseProtocol.java:665)

at org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:528)

at org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:81)

at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:685)

at java.lang.Thread.run(Thread.java:810)

Caused by:

org.eclipse.emf.ecore.resource.Resource$IOWrappedException: Package with uri 'com.ibm.rqm.execution' not found. (, 13, 86)

at org.eclipse.emf.ecore.xmi.impl.XMLLoadImpl.handleErrors(XMLLoadImpl.java:83)

at org.eclipse.emf.ecore.xmi.impl.XMLLoadImpl.load(XMLLoadImpl.java:191)

at com.ibm.team.repository.common.internal.marshal.util.WebServicesXMLLoadImpl.load(WebServicesXMLLoadImpl.java:76)

at org.eclipse.emf.ecore.xmi.impl.XMLResourceImpl.doLoad(XMLResourceImpl.java:180)

at com.ibm.team.repository.common.internal.marshal.impl.EObjectMarshaller.demarshalInputStreamToObject(EObjectMarshaller.java:501)

... 29 more

Caused by:

org.eclipse.emf.ecore.xmi.PackageNotFoundException: Package with uri 'com.ibm.rqm.execution' not found. (, 13, 86)

at org.eclipse.emf.ecore.xmi.impl.XMLHandler.getPackageForURI(XMLHandler.java:2576)

at org.eclipse.emf.ecore.xmi.impl.XMLHandler.getFactoryForPrefix(XMLHandler.java:2407)

at org.eclipse.emf.ecore.xmi.impl.XMLHandler.createObjectFromTypeName(XMLHandler.java:2057)

at com.ibm.team.repository.common.internal.marshal.util.WebServicesSAXXMLHandler.createObjectFromTypeName(WebServicesSAXXMLHandler.java:72)

at org.eclipse.emf.ecore.xmi.impl.XMLHandler.createObject(XMLHandler.java:2016)

at org.eclipse.emf.ecore.xmi.impl.XMLHandler.handleFeature(XMLHandler.java:1825)

at com.ibm.team.repository.common.internal.marshal.util.WebServicesSAXXMLHandler.handleFeature(WebServicesSAXXMLHandler.java:52)

at org.eclipse.emf.ecore.xmi.impl.XMLHandler.processElement(XMLHandler.java:1023)

at org.eclipse.emf.ecore.xmi.impl.XMLHandler.startElement(XMLHandler.java:1001)

at org.eclipse.emf.ecore.xmi.impl.XMLHandler.startElement(XMLHandler.java:712)

at org.apache.xerces.parsers.AbstractSAXParser.startElement(Unknown Source)

at org.apache.xerces.impl.XMLNSDocumentScannerImpl.scanStartElement(Unknown Source)

at org.apache.xerces.impl.XMLDocumentFragmentScannerImpl$FragmentContentDispatcher.dispatch(Unknown Source)

at org.apache.xerces.impl.XMLDocumentFragmentScannerImpl.scanDocument(Unknown Source)

at org.apache.xerces.parsers.XML11Configuration.parse(Unknown Source)

at org.apache.xerces.parsers.XML11Configuration.parse(Unknown Source)

at org.apache.xerces.parsers.XMLParser.parse(Unknown Source)

at org.apache.xerces.parsers.AbstractSAXParser.parse(Unknown Source)

at org.apache.xerces.jaxp.SAXParserImpl.parse(Unknown Source)

at org.eclipse.emf.ecore.xmi.impl.XMLLoadImpl.load(XMLLoadImpl.java:181)

... 32 more

Hi All,

Is this issue resolved? Even I am facing the same error when I try to view Planned Items tab from Web client. Any help is appreciated.

Thanks,
Sany

Hi,

I found a tech note about this issue,

http://www-01.ibm.com/support/docview.wss?rs=3488&uid=swg21391241

I tried the given fix but still I m getting the same error. I made all the work items priority to low. And I couldn't find any error logs both in jazz.log and tomcat logs. Any help is appreciated.

Thanks,
Sany

I had a similar problem, it turned out I had some old work items that
had a bad type (the types got changed around in some process
specification edits and the work items never got fixed up). Fixing all
the work items in the plan to have valid types worked for me.

So perhaps it's not the priority field, but some other attribute of the
work items that is causing the failures in the web interface?
--
John Kohl
Senior Software Engineer - Rational Software - IBM Software Group
Lexington, Massachusetts, USA
jtk@us.ibm.com
<http>